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Victoria Falls Guide Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/victoria-falls-guide | Feefo

Zobrazení všech 128 recenzí

Trusted Customer

Vancouver, Washington, USA

5 years ago

Datum nákupu: 08/02/2019

Co říká Trusted Customer o Victoria Falls Guide:

Make your trip a sheer joy with Victoria falls guide.

This company made taking our 20 friends to Victoria falls a sheer joy. All the arrangements were made accurately, every detail was covered, and they were extremely helpful with questions we had.

Boo Peel

Victoria Falls Guide

5 years ago

Hi David Thank you for the review - it was a pleasure working with you. I know it is not easy organizing a large group when traveling. Trust you enjoyed the Explorers Village and your trip into the Zambezi National Park. Look forward to assisting you next time you decide to visit. It will be a pleasure. Kind Regards Boo Peel

Důvěryhodný zákazník

5 years ago

Datum nákupu: 08/05/2019

They supplied exactly what I needed.

Boo Peel

Victoria Falls Guide

5 years ago

Thanks for the review - it was great working with you again. Pleased that the group enjoyed the cruise. Hope to assist you when you next pass through the Falls with a group. Kind Regards Boo Peel

Stefan

Perth, Australia

5 years ago

Datum nákupu: 08/04/2019

Co říká Stefan o Victoria Falls Guide:

Great communication, friendly and easy to deal with, excellent overall experience.

Kelly Coventry

Victoria Falls Guide

5 years ago

Hi Stefan Thank you for your lovely review. I have passed your comments on to the team, we are so pleased that you are happy with our service and look forward to assisting you again in the future. Take Care, Kelly

Gideon

Singapore

5 years ago

Datum nákupu: 20/08/2019

Co říká Gideon o Victoria Falls Guide:

Good planning of trip for me but sometimes uncontactable

They did a good job planning for my trip and recommendations of activities. However sometimes the tour operators came later than 15 min from stipulated timings and I was unable to reach them.

Boo Peel

Victoria Falls Guide

5 years ago

Hi Gideon Thank you for the review - we are pleased that we did a good job planning your itinerary for you. Unfortunately the transfer can sometimes be delayed slightly whilst trying to find other clients from the hotels before but they should be contactable I will take this up with them. I do apologies for this and trust that it did not spoil your experience. I trust you enjoyed your first fishing on the Zambezi River. Kind Regards Boo Peel

Siety

5 years ago

Datum nákupu: 29/07/2019

Co říká Siety o Victoria Falls Guide:

Walk with the Lions and Elephant Tour

I had booked several months in advance for two half day excursions and found they were extremely helpful and communicated well. Both tours were fabulous, transport arrived on time, representatives...

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Kelly Coventry

Victoria Falls Guide

5 years ago

Hi Siety Thank you for your wonderful review. We are so pleased we could help plan your short time in Victoria Falls to your satisfaction and that everything went smoothly. I shall pass your comments on to the operators i am sure they will be delighted. We look forward to assisting you again in the future. Take Care, Kelly.

Christi

5 years ago

Datum nákupu: 29/07/2019

Co říká Christi o Victoria Falls Guide:

Very helpful, accommodating, helped ups plan the most wonderful trip!!! All our guides were wonderful, informative, helpful, on time to pick us up.. Could not have been a better trip!!

Boo Peel

Victoria Falls Guide

5 years ago

Hi Christi Thank you for taking the time to review us. Pleased that you had a wonderful trip and found our guides informative and helpful and on time. Look forward to assisting you next time. Kind Regards Boo Peel

Elizabeth

Denver, CO

5 years ago

Datum nákupu: 29/07/2019

Co říká Elizabeth o Victoria Falls Guide:

Fantastic excursions with knowledgeable guides!

Even though we were more than 30 minutes late to our morning rendezvous points for excursions for two parties, our guides made sure we each caught up to our groups without missing a beat. The...

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Boo Peel

Victoria Falls Guide

5 years ago

Hi Edward Thanks for the review, I am pleased that the guides were helpful with connecting you with the groups without any problems - very important to ensure the rest of the trip runs smoothly. Great that you enjoyed the Elephant Back Safari and that the Tiger Fishing was successful. Thanks for the business and look forward to working again should you decide to visit. Kind Regards

Recenze produktu

Toni

5 years ago

Datum nákupu: 29/07/2019

Co říká Toni o Victoria Falls Guide:

Very goodd

Good prior communication, good services and good price.

Boo Peel

Victoria Falls Guide

5 years ago

HI Toni Thanks for the feedback - pleased that you had good communication from the consultant and good service. Also that you found us well priced - thank you. Kind Regards Boo Peel

Lesley

Dar es Salaam

5 years ago

Datum nákupu: 29/07/2019

Co říká Lesley o Victoria Falls Guide:

Beyond expectations

When I was planning a trip for my parent’s Diamond Wedding Anniversary I turned to Victoria Falls Guide to do the organising of the accommodation and they pulled all the stops out making it a most...

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Boo Peel

Victoria Falls Guide

5 years ago

Hi Lesley Thank you for the review - it was a pleasure working with you to make this trip for your parents so special. I am so pleased they enjoyed their night at Vic Falls Hotel and the activities. What lucky people they are to have you as a daughter. Thanks again for giving me the opportunity to work with you and look forward to assisting you when you decide to visit Vic Falls. Kind Regards Boo Peel

Frans

5 years ago

Datum nákupu: 29/07/2019

Co říká Frans o Victoria Falls Guide:

snelle respons die heel duidelik was

Boo Peel

Victoria Falls Guide

5 years ago

HI Frans Thanks for the review pleased you got good service and response from us. Kind Regards Boo Peel

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O Victoria Falls Guide

Victoria Falls Guide is a family owned and run travel agency based in Victoria Falls, Zimbabwe. With local, in-depth knowledge of Zimbabwe, Botswana and Zambia, we are able to expertly create personalised holidays of a lifetime to this region. We pride ourselves on our attention to detail, our excellent one-on-one customer service and our desire to go above and beyond. From arranging a few activities in Victoria Falls, through to twenty one day safaris throughout the region, we will ensure that you have an unforgettable holiday to this magnificent corner of Africa.

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+263 83 2846213

610 Ngugwuma Crescent, Victoria Falls, Matabeleland North, 00, Zimbabwe

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