Versatile Insurance již není aktivním zákazníkem Feefo
Zobrazení všech 732 recenzí
Důvěryhodný zákazník
11 years ago
provided the cover we were looking for
promt good service would use again if needed
provided the cover we were looking for
promt good service would use again if needed
Versatile Insurance
Versatile Insurance
11 years ago
We thank you for your kind words
Ray Colenutt - Managing Director
0
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Důvěryhodný zákazník
11 years ago
Very happy with the service
Very happy with the service
Versatile Insurance
Versatile Insurance
11 years ago
Your review is appreciated - thank you for taking the time to do this.
0
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Důvěryhodný zákazník
11 years ago
I took out a policy for public liability last year and the service and information given…
I took out a policy for public liability last year and the service and information given was very good.
However this year I have renewed the policy and some of the details on the renewal policy were...
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Versatile Insurance
Versatile Insurance
11 years ago
We thank you for your review and appreciate the time you have taken to do this for us. We agree that our service to you fell short of our high standards and would like to explain what happened. The insurers changed their terms at renewal without advising us and we didn't spot this when we sent out your papers. We were pleased that you did report the problem to us, and not just renew elsewhere. This helps us with dealing with renewals for other clients - and yes, we have expressed our displeasure to the insurers! The result was that a lot of work and form filling was required in a very short amount of time and this doesn't necessarily look good from our client’s viewpoint. However, the end result was very positive and we found an alternative insurer at a lower quotation than last year - and we waived our usual fee as we appreciated the help that you gave us. We hope that you were pleased with paying a cheaper premium this year and will continue to insure with us in future years.
Ray Colenutt - Managing Director
Důvěryhodný zákazník
11 years ago
I opted to pay a cheaper premium this year as I reduced the level of cover because the risk was minimal this year as the derelict building on the land had been demolished.
I wasn't aware that there would have been a fee as there was no mention of this in the original renewal quote.
I will rate the overall rating to good now in the hope that I have the correct cover.
Versatile Insurance
Versatile Insurance
11 years ago
We note that you did not see the policy on the original (incorrect) renewal papers and have emailed a copy to you today. We thank you for your positive feedback despite having had some problems with us!
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Důvěryhodný zákazník
11 years ago
Fortunately haven't had to claim but easy to deal with company.
Fortunately haven't had to claim but easy to deal with company.
Versatile Insurance
Versatile Insurance
11 years ago
Thank you for taking the time to doing this review.
Ray Colenutt - Managing Director
0
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Důvěryhodný zákazník
11 years ago
Very helpful, results are just what we needed from an insurance.
Very helpful, results are just what we needed from an insurance.
Versatile Insurance
Versatile Insurance
11 years ago
We appreciate you taking the time to doing this review.
Ray Colenutt - Managing Director
0
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Důvěryhodný zákazník
11 years ago
I have never had to make a claim but am very pleased with their paperwork
I have never had to make a claim but am very pleased with their paperwork
Versatile Insurance
Versatile Insurance
11 years ago
Thank you - and we hope you never need to claim on your home contents insurance!
Ray Colenutt - Managing Director
0
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Důvěryhodný zákazník
11 years ago
We've been with VIP since the beginning and I'm still impressed with the service they…
We've been with VIP since the beginning and I'm still impressed with the service they provide.
Versatile Insurance
Versatile Insurance
11 years ago
Thank you for your feedback and thank you for being a client of ours for so long!
Ray Colenutt - Managing Director
0
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Důvěryhodný zákazník
11 years ago
Everything from customer interaction to price for the policy was delivered swiftly and precise.
Everything from customer interaction to price for the policy was delivered swiftly and precise.
Versatile Insurance
Versatile Insurance
11 years ago
we thank you for your kind words
Ray Colenutt - Managing Director
0
Sdílet
Důvěryhodný zákazník
11 years ago
Prompt responses and helpful on the telephone
Prompt responses and helpful on the telephone
Versatile Insurance
Versatile Insurance
11 years ago
Your business is appreciated
Ray Colenutt - Managing Director
0
Sdílet
Důvěryhodný zákazník
11 years ago
quick and efficient service on the phone and by post
quick and efficient service on the phone and by post
Versatile Insurance
Versatile Insurance
11 years ago
The excellent review is appreciated.
Ray Colenutt - Managing Director
Specialist insurance services for builders, property developers, self builders, renovators and any other businesses in the construction industry.We spend time finding about your needs so that we can arrange the most suitable product for you.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Specialist insurance services for builders, property developers, self builders, renovators and any other businesses in the construction industry.We spend time finding about your needs so that we can arrange the most suitable product for you.
