Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Veitch Penny Solicitors Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/veitch-penny-solicitors | Feefo

MT

Mrs Catherine Sarah Tree

Exeter

3 years ago

Co říká Mrs Catherine Sarah Tree o Veitch Penny Solicitors:

Great service, so so helpful

The service from start to finish was outstanding, Andrew Harris was so professional as were the office staff in Veitch Penny too. I went to them as I have used their services before and would...

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0

MF

Mr & Mrs Fenton

Málaga, Spain

3 years ago

Co říká Mr & Mrs Fenton o Veitch Penny Solicitors:

Great experience

We had a great experience with Catherine working very hard for us and she was very patient with our many questions.

0

NG

Natalia Gomez

Paignton

4 years ago

Co říká Natalia Gomez o Veitch Penny Solicitors:

Avoid. Save yourself the trouble of dealing with them

We used veitch Penny after a recommendation from our selling solicitor to lead the purchase of the new house. We made an offer on the house on October and we were told that we would exchange...

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0

Důvěryhodný zákazník

4 years ago

Poor service due to high workload

Staff are overwhelmed with caseload and should turn down new business in order to look after current customers. As a result of high workload service is lacking to say the least.

1

MB

Ms Julie Joanne Burns

4 years ago

Co říká Ms Julie Joanne Burns o Veitch Penny Solicitors:

I would always use Veitch Penny and recommend them to friends.

Everything, really responsive in a timely way, considerate of not incurring unnecessary fees, really supportive at a stressful time. Would recommend.

0

DS

Dr Paul John Sanders

4 years ago

Co říká Dr Paul John Sanders o Veitch Penny Solicitors:

Speedy, friendly and efficient

Quick service, good communication reasonable price - Jo Ponsford provided excellent service. Well-done

0

Důvěryhodný zákazník

4 years ago

Awful experience

The lady who took on our conveyancing started by getting the searches back from the local council but then appeared to do absolutely nothing for seven weeks, despite numerous calls and emails, some...

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Simon

Veitch Penny Solicitors

4 years ago

We apologise that the service you have experienced has not been up to our usual standard. Unfortunately, this has been due to staff absences caused by sickness, including Covid infections, across all offices which is beyond our control.

Důvěryhodný zákazník

4 years ago

This does not explain the seven weeks in which nothing was done before the lady went sick. If there was a problem during this time, why wasn’t this explained? Al I got was continual reassurances that everything was going ahead as normal when that was far from being the case. I appreciate that Covid has caused problems for everyone, but that doesn’t mean that you should just fob people off with no explanations.

0

Důvěryhodný zákazník

4 years ago

I have used Vetch Penny on previous occasions and will do so next time. On this occasion, The process was very slow, I am sure that this was timing as the free stamp duty by the Government was...

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Simon

Veitch Penny Solicitors

4 years ago

We apologise that the service you have experienced has not been up to our usual standard. Unfortunately, this has been due to staff absences caused by sickness, including Covid infections, across all offices which is beyond our control.

0

MH

Mr Stephen John Hauxwell

4 years ago

Co říká Mr Stephen John Hauxwell o Veitch Penny Solicitors:

Lack of client account coordination and poor customer communication

A problem with our Solicitor taking sudden sick leave and then with Veitch Penny having absolutely no systems in place to notify clients of out of office status, or having any delegated authority. We...

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Simon

Veitch Penny Solicitors

4 years ago

We apologise that the service you have experienced has not been up to our usual standard. Unfortunately, this has been due to staff absences caused by sickness, including Covid infections, across all offices which is beyond our control.

0

Důvěryhodný zákazník

4 years ago

Not on the ball

Not calling back and update

Simon

Veitch Penny Solicitors

4 years ago

We apologise that the service you have experienced has not been up to our usual standard. Unfortunately, this has been due to staff absences caused by sickness, including Covid infections, across all offices which is beyond our control.

0

Recenze společnosti Veitch Penny Solicitors

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?