Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Utility Point Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 302 recenzí

Grace

5 years ago

Co říká Grace o Utility Point:

It was easy to transfer from my rubbish supplier to Utility Point. I had fixed dual fuel for 18 months at competitive prices. I’ve recently renewed again fixed dual fuel at good prices. I read my...

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John

5 years ago

Co říká John o Utility Point:

Appear to be very efficient Made everything simple for the customer. Would recommend to anyone.

Magdalena

5 years ago

Co říká Magdalena o Utility Point:

Respond wasn't answer for my question.

India

Utility Point

5 years ago

Hi Magdalena, we're sorry to hear this. Could you advise us of your query? Thank you, Utility Point.

Patrick

birmingham

5 years ago

Co říká Patrick o Utility Point:

i stuck with utility point because it was advertised at £90 per month but now it has started i am being charged £110 i would have gone to another supplier if i had have known in advance . like every...

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India

Utility Point

5 years ago

Hi Patrick, we're sorry to hear this. Your concerns have been passed to our Customer Care Team. Thank you, Utility Point.

Patrick

5 years ago

i had a call from customer care and my monthly fee has gone back to £90 after my review

India

Utility Point

5 years ago

Hi Patrick, we're pleased to hear this. Thank you for getting back in touch. Thank you, Utility Point.

John

5 years ago

Co říká John o Utility Point:

I have been a customer for one year now and found that Utility were still offering the best deal for me for the next 12 months. I fin it useful to see how much electricity we have use month by month ...

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Důvěryhodný zákazník

5 years ago

Excellent information at each stage, I knew exactly what was going on. The only reason it is not 5 stars is that I have a smart meter with my old provider and may it clear at the outset when I...

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India

Utility Point

5 years ago

Hi there! We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.

Důvěryhodný zákazník

5 years ago

Maurice

Coventry

5 years ago

Co říká Maurice o Utility Point:

Only been with Utility Point a short while but so far I cannot fault them.

Only been with Utility Point a short while but so far I cannot fault them. Long term will generate a better overall picture so as long as they continue to 'do what it says on the tin' then I don't...

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Alexander

Bd112ap

5 years ago

Co říká Alexander o Utility Point:

Saving money is always good

Yes as long as they are cheapest

Victor

5 years ago

Co říká Victor o Utility Point:

A bit disappointed with the level of service.

The new tariff deal is good BUT utility point has failed to stick with my first monthly payment as agreed.

India

Utility Point

5 years ago

Hi Victor, thank you for your review. To confirm, the direct debit would be amended one month after your tariff has renewed. This is because the renewal window would remain open up until the day before your direct debit is due, and as we require a minimum of five working days to amend a direct debit, this change would not be in place before the tariff expires. Your new direct debit will commence from your next payment date. Thank you, Utility Point.

Důvěryhodný zákazník

5 years ago

Great customer service

After my contract ran out, they put me onto an even better deal than I already had. They refunded the credit I had with them also.

India

Utility Point

5 years ago

Hi there, thank you for your lovely feedback! Utility Point.

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Utility Point

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?