Wonderful - could not have asked for more (the second time anyway)..
The second lady I spoke to was absolutely brilliant - helpful, efficient, polite, friendly, thorough, patient ... she could not have been more helpful - absolutely wonderful service. Brilliant.
(I...
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Richard
Utility Helpline
9 years ago
Thank you for your excellent review and taking the time to let us know how we can improve. I understand how frustrating it can be when people don't call you back and I can only apologise we let you down. We have changed our internal process for dealing with inbound enquries, to make sure this doesn't happen again.
A pro-active partner who adds value to our business
Utility Helpline understand our Business and its needs. They are very proactive, take away a lot of the churn that renewing our energy contracts would normally take and thereby add value. As such we...
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Richard
Utility Helpline
9 years ago
Thank you for your kind review. We are thrilled to hear you have had such positive experience with our service.
Excellent service without the constant pressure we have received from other energy bidding companies who insist we MUST sign now to get their best deal. Brian is always helpful and if there are any...
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Richard
Utility Helpline
9 years ago
Thank you for sharing your experience with us, as we are delighted to see your positive review and ratings. I will pass on your feedback to Brian, he will be delighted.
Dawn is always helpful & responds quickly when I need help. I would happily recommend Utility Helpline to others
Richard
Utility Helpline
9 years ago
Thank you so much for your excellent review. We are so pleased that you are happy and are always here to help should you need it. I will pass on your kind words to Dawn.
regards
Richard
An extremely helpful and professional service which has aided our business immensely.
We would not hesitate to recommend Utility Helpline to anyone requiring utility services.
Richard
Utility Helpline
9 years ago
Thank you very much for your review and kind words. Its very much appreciated!
Kind Regards
Richard
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
