Recenze společnosti Curvy Kate

Hi there, Thank you for sharing your thoughts with us. We’re truly sorry for any inconvenience you’ve experienced and appreciate the opportunity to address your concerns. Unfortunately, as mentioned in our Returns Policy (https://us.curvykate.com/pages/returns), we’re unable to cover return shipping costs for overseas orders. We completely understand that this can be frustrating, and we apologise for any inconvenience this may cause. We recognise that finding the perfect bra fit can sometimes be tricky. Since different brands and even styles can fit in various ways, it often involves a little trial and error. If you ever need help with sizing or style recommendations, don’t hesitate to reach out — we’re here to assist! :) Our standard delivery time is typically within 10 working days, excluding weekends and holidays. We’ve checked your order history, and your first order arrived on the 6th working day, and your second on the 7th. We do our best to ensure timely delivery, and we apologise if it didn’t meet your expectations this time. We appreciate your understanding and patience. If you have any further questions or need additional assistance, feel free to get in touch — we’re happy to help! Best Wishes, The Curvy Kate Team

Hi there, We're thrilled that you had a great experience, and your feedback means the world to us. Best wishes, The Curvy Kate Team

Hi there, Thank you for your review! We're so glad to hear that your swimwear addition was a success and that everything arrived within the expected delivery window. We appreciate your feedback and look forward to assisting you again in the future! Best wishes, The Curvy Kate Team

Hi there, Thank you for sharing your feedback. We’re sorry to hear that your recent experience was not a positive one. We understand how disappointing it can be when a purchase doesn’t meet your expectations, especially when it comes to sizing and quality. Fit can vary significantly between styles and brands, and we recognise how frustrating it can be to find the right one. We’re always here to help, and if you’d like, our team can offer personalised sizing advice and suggest styles that might better suit your preferences for a more comfortable fit, should you like a little more guidance, please contact us at support@curvykate.com where we will be happy to help. We also understand your frustration with the return shipping costs. While we do offer a tracked and insured service via the returns portal for international customers, we understand this may not always be the best option. You’re welcome to use a carrier of your choice, though we unfortunately cannot cover or reimburse alternative shipping fees. For international returns, please send items to: Curvy Kate Returns Torque WO1 Building Wortley Moor Road Leeds LS12 4JH United Kingdom Once your return is received, we will process your refund within 14 working days. We want to ensure your experience improves moving forward and hope to assist you again soon. Best wishes, The Curvy Kate Team