Service excellent coffee has not come up to standard of strong
Vincent
Urban Brew
4 days ago
Thanks so much for the kind words about our service, Cheryl! We’re sorry to hear the coffee didn’t quite hit the strength you were hoping for. We’ve just sent you an email to make sure you're fully looked after and to help find a blend that suits your taste a bit better. 😊☕
Superb customer service from phone to delivery !!!
Vincent
Urban Brew
6 days ago
Thanks a bunch! That’s music to our ears, from the first ring to the final delivery, we do our best to make it smooth and satisfying. So glad you felt the love! Cheers! 😊📦☕
I needed clarification on the type of ponds my Cafe. Italy machine required ,Urban Brew were fantastic, Sent me out a complimentary sample to try,which were perfect and just the rght intensity.I was...
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Vincent
Urban Brew
6 days ago
Thanks so much Dennis! We’re stoked to hear the sample hit the spot and that you’ve found your perfect match. Delighted you’re loving the flavour too, nothing better than a brew that gets it just right. Welcome to the Brew Crew, your coffee game’s in good hands from here on! Cheers! 😊☕
Thanks a latte for the shoutout! We like to keep things smooth, speedy, and seriously satisfying. Hope your next brew hits the spot just as perfectly! Cheers! 😊☕
Thank you so much for taking the time to leave a super positive review! We appreciate you and hope you keep enjoying your Urban Brew experience! Cheers! 😊🙌☕
Cheers for the kind words! We like to think good coffee and great service go hand in hand. Hope your next order is just as smooth and satisfying! Keep enjoying! 😊☕
if i didnt get SERVICETHEN I WOULD NOT reorder but for some reason i keep reordering
Vincent
Urban Brew
6 days ago
Sounds like we must be doing something right then, Robert! 😄 Whatever the reason, we’re chuffed you keep coming back for more. We’ll take that as a quiet compliment and keep the brews flowing your way. Appreciate the ongoing support! Cheers! 😊☕
Great choices great coffee, pods are degradable and speedy delivery
The choices are excellent, the coffee is really good and the fact they are degradable makes me feel better using them and the delivery speed is lightening fast👍
Vincent
Urban Brew
7 days ago
Thanks so much, Harmanna! We love that you're vibing with the choices and the coffee, and lightning-fast delivery is always the goal! Bonus points for feeling good about the pods too - we’ll keep the brews coming your way 😊☕⚡
When placing my first order, I mistakenly ordered the wrong pod. I called & the understanding & service could not have been better. I was sent the correct pods within 24 hours. Not only was the...
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Vincent
Urban Brew
7 days ago
Thanks a latte, Meg! What a ripper of a review! We’re thrilled we could sort things quickly and get the right pods in your cup where they belong. So glad you’re loving the coffee and the service, and even more stoked to have you repping the Brew Crew. No more supermarket pods for you, only the good stuff from now on! ☕🙌💛
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Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.