Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Urban Brew UK Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/urban-brew-uk | Feefo

Zobrazení všech 76 recenzí

Cassandra Hunter

1 month ago

Datum nákupu: 08/04/2025

Co říká Cassandra Hunter o Urban Brew UK:

Chocolate pods for nespresso, yay

My daughter really likes the chocolate pods, decent quality and taste.

Vincent

Urban Brew UK

1 month ago

Thanks for the lovely feedback! Always a win when the chocolate pods get the tick of approval from the toughest critics – our kids! Glad she’s loving them. 🍫☕ - Vince

Recenze produktu

Martin Curwen

Preston

1 month ago

Datum nákupu: 17/04/2025

Co říká Martin Curwen o Urban Brew UK:

Coffee is good but nothing special

Coffee is good but nothing special to set itself above above all the other brands emerging to rival Nespresso. Good price point but 2 real issues for me… 1. compostable pods with foil on them does t...

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Vincent

Urban Brew UK

1 month ago

Thanks for giving us a go and for the honest feedback - we genuinely appreciate it! Totally hear you on the pod colour and foil questions, and we’ve passed that on to the crew here. We’re always tinkering behind the scenes, so ideas like yours help steer the ship. Glad your daughter gave the choc pods a thumbs up too - we’ll count that as a win! Let us know if there’s anything we can help with. 😊☕ - Vince

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 21/04/2025

Easy to order.

Great communication, easy to order and fast delivery.

Vincent

Urban Brew UK

1 month ago

Thanks a bunch! We’re all about making life easier—good coffee, no fuss. Stoked to hear your enjoying your Urban Brew experience! Cheers! 😊☕ - Vince

Recenze produktu

Glen Thomas

1 month ago

Datum nákupu: 23/04/2025

Co říká Glen Thomas o Urban Brew UK:

No thanks.

Not great. Too many dud pods which don't work in my Sage Creatista Plus coffee machine (50% success rate). I've never experienced this before with any other brand of coffee. And they don't taste that...

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Vincent

Urban Brew UK

1 month ago

Thanks for giving us a go Glen. We’re really sorry to hear about the dud pods and that the taste didn’t quite stack up. That’s definitely not the experience we want for you. We’ve just sent you an email to make sure you're properly looked after and to help make this right. 😊☕ - Vince

Carol Duncan

1 month ago

Datum nákupu: 18/04/2025

Co říká Carol Duncan o Urban Brew UK:

Great Pods

Excellent coffee pods. Quick delivery and great customer service. The chocolate pods are also very good. Use this company as much as possible.

Vincent

Urban Brew UK

1 month ago

Cheers for the awesome feedback Carol! Sounds like you've found your coffee (and chocolate) happy place. We’ll keep the good stuff coming your way - fast, friendly, and full of flavour! Cheers! 😊☕ - Vince

Recenze produktu

Donna MacKay

2 months ago

Datum nákupu: 13/03/2025

Co říká Donna MacKay o Urban Brew UK:

Well done Urban Brew

Over all a great experience with this company. Fantastic customer service & great products. Loved the hot Chocolate

Vincent

Urban Brew UK

2 months ago

Thanks so much for the awesome feedback Donna! We’re stoked to hear you had a great experience with us, and we’re especially happy you loved the hot chocolate – it’s a fan favourite! Your support means the world to us! 😊❤☕ - Vince

Recenze produktu

Neil Hudson

2 months ago

Datum nákupu: 06/03/2025

Co říká Neil Hudson o Urban Brew UK:

A1 service product as described many thanks

Vincent

Urban Brew UK

2 months ago

Thanks a lot for the fantastic feedback Neil! We’re thrilled to hear the service and product lived up to your expectations. It's always a pleasure to make sure everything's spot on for you. Appreciate your support and look forward to your next order! 😊❤☕ - Vince

Důvěryhodný zákazník

2 months ago

Datum nákupu: 17/03/2025

Very good coffee

Very tasty coffee - and compostable pods. Fast delivery and sustainable- what’s not to like?

Vincent

Urban Brew UK

2 months ago

Thanks so much for the great feedback! We’re stoked to hear you’re loving the taste of the coffee and the fast delivery. We always strive to make your experience as smooth and enjoyable as possible. Appreciate you being part of the Brew Crew! 😊☕ - Vince

Carol Craythorne

2 months ago

Datum nákupu: 07/03/2025

Co říká Carol Craythorne o Urban Brew UK:

Excellent

Easy to order, excellent service and delicious chocolate pods, although could be a little stronger. Not sure why it has taken so long for someone to come with a chocolate pod!

Vincent

Urban Brew UK

2 months ago

Thanks so much for the great feedback Carol! We're stoked to hear you’re enjoying the chocolate pods – we totally get that you’d like a bit more intensity, and we’ll take that on board. Appreciate your support and the solid feedback. 😊☕ - Vince

Recenze produktu

Důvěryhodný zákazník

2 months ago

Datum nákupu: 13/03/2025

In equal first, the customer service and the standard of the coffee.

Amazing in all areas.

Vincent

Urban Brew UK

2 months ago

Wow, thanks for the incredible feedback! We’re absolutely thrilled to hear that both our customer service and coffee are right up there at the top for you. It’s a huge win to know we’re hitting the mark across the board. We hope you keep enjoying your Urban Brew experience! ❤😊☕ - Vince

Neobdržel/a jste pozvánku k recenzi?

O Urban Brew UK

G'day from Down Under! We're thrilled to bring Urban Brew's coffee and chocolate magic straight to your doorstep, all the way from Australia, with a British twist. Our UK warehouse is buzzing and ready to zip your orders across to you at lightning speed. Think kangaroos with jetpacks - that's us dispatching your coffee within 24 hours! We're fresh on the UK scene, so our phone line's still brewing. But fear not! Drop us a message, and our Aussie team of happiness heroes will swoop in to save your day, typically within a sun cycle (that's 24 hours to city folks, excluding weekends). Big thanks for joining our brew crew early on! By choosing us, you're buying direct from the producer and outsmarting those giant brand markups. You're basically a genius!

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+618 8347 3446

39 Howards Rd, Beverley, South Australia, 5009, Australia

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Urban Brew UK

CHOCOLATEVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuVery good quality and taste for nespresso machine

MINT CHOCOLATEVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuNot for me … why do I need 15 more characters…?????????

CHOCOLATEVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobku……………….. stupid character count

INTENSE #10Více recenzí pro tento výrobek (26)Prohlédnout si stránku výrobkuOk ……………….. stupid character count

VERY INTENSE #12Více recenzí pro tento výrobek (22)Prohlédnout si stránku výrobkuGood. ……………….. stupid character count

MIND BLOWING #14Více recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuOk not that mind blowing my strong in my opinion

STRONG #8Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuGreat taste and not too strong.

CHOCOLATEVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuI personally found the hot chocolate pods a bit sweet, although my teenage son liked them a lot.

DECAFVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuReally great taste, can't tell that it's decaf

DECAFVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuGood flavour decaf pods. Highly recommended.

CHOCOLATEVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuVery tasty! I haven’t found another company to make the Hit Choc for the Nespresso machine

INTENSE #10Více recenzí pro tento výrobek (26)Prohlédnout si stránku výrobkuWas very tasty but I like a slightly stronger brew

CHOCOLATEVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuAll round good experience

DECAFVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuProduct good, but more for a cup of coffee than a mug!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?