Staff good, premium rate telephone lines bad (0844 ie 15p connection, plus 6p/min) will guide me to their competition. What logic dictates that a customer should pay to order goods???
Perhaps the...
i havent recived my plants yet so i cant comment waiting for begonia illum
tropical shade when i get them i will comment
Unwins
Unwins
12 years ago
Thank you for your feedback.
We are just making a start with the Begonia plant despatches.
Your order should be with you by next week.
Kind regards
Susan Nixon
Customer Care Team
Thank you for your feedback.
Unfortuantely the Helenium was free until stocks lasted and we have already run out, but rather than leave you without, we have sent some free Lily of the Valley pips.
Please let Customer Service know if these pips have not arrived.
The remainder of your order is due for despatch late April/ Early May.
Kind regards
Susan Nixon
Customer Care Team
Ordered Nemasys grow your own by mistake, thought I was ordering the one for slug control. Telephoned the operator was very unhelpful. I commented that the confirmation note did not make it clear...
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Unwins
Unwins
12 years ago
Thank you for your feedback.
Susan Nixon
Customer Care Team
Důvěryhodný zákazník
12 years ago
As I have said above I was very unhappy with my initial contact concerning the mis- ordered product. I have since received a communication from Marshals saying
"Everyone makes mistakes ..." and my payment card was credited. I responded that I was impressed with the quick response to my concerns. Also that i now felt able to continue shopping with them confident that I would receive good service.
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
