Ordered 1 and code for "get one free". They only supplied 1. After phone call are now sending the second but has not arrived yet and should have been supplied in the first place.
Unwins
Unwins
11 years ago
Thank you for your feedback.
Unfortunately you failed to redeem the voucher code for the free pack. But it is now being sorted for you and i am pleased to see the missing pack is now on its way to you.
Kind regards
Susan Nixon
Customer Care Team
Unwins
Unwins
11 years ago
Thank you for your feedback.
Unfortunately you did not redeem the voucher for the free pack when you placed your order.
But please do not worry as Customer Service have now despatched it to you and will arrive in a day or two.
Kind regards
Susan Nixon
Customer Care Team
I ordered this product online, it was advertised as a buy one get one free - I didn't get the free one so won't be re-ordering if it works. My order number was EJMIS
Unwins
Unwins
11 years ago
Thank you for your feedback.
I am sorry you did not enter the BOGOF code when you checked out.
Please do not worry the missing pack will be with you next week.
Kind regards
Susan Nixon
Customer Care Team
oedered over the internett & then realised i had forgotten to use the code for "buy one get one free" so phoned the company who dealt with the matter very efficiently
Still not received the items I ordered.(Ordered nearly 2 weeks ago)I have contacted customer services and i was told to give it a bit longer!!!!!!!!!
Unwins
Unwins
11 years ago
Thank you for your feedback.
I do hope your address details were confirmed with you when you spoke with Cusotmer Services? just to ensure we have sent your order to the correct address.
Kind regards
Susan Nixon
Customer Care Team
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
