The online process to get my loan was so straightforward and easy and the customer service was incredible. Each person I talked to was friendly and helpful. I would recommend this company to anyone!
Mike
U-fi From Nelnet
5 years ago
Glad our customer service team was able to help you out. Thanks for your review!
Issues getting my documents to U-fi through fax. Wrong amount sent to original loan holder. But customer service has been helpful getting these things figured out fairly quickly.
Mike
U-fi From Nelnet
5 years ago
Thanks for your feedback and I'm glad our customer service team was able to help!
Our mission is to help students make smart financial choices and accomplish their educational goals. We're part of a company, Nelnet, that was founded over 40 years ago to serve our customers and make their educational dreams possible. Everything you know about how we serve our customers came from our roots.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Our mission is to help students make smart financial choices and accomplish their educational goals. We're part of a company, Nelnet, that was founded over 40 years ago to serve our customers and make their educational dreams possible. Everything you know about how we serve our customers came from our roots.