Very good service. But was quoted two prices - one with gratuities, one without. Was told grats would be $288 each. When invoice came they were $437 each. Thought that $19 a day was a bit exorbitant...
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Datum nákupu: 30/03/2016
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Trusted Customer
Sydney
10 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
Very Good
Datum nákupu: 29/03/2016
0
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Trusted Customer
New Zealand
10 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
I was impressed with the fast and friendly service. Our consultant made me feel excited about the upcoming cruise. I was happy with the information and that I could contact her at anytime including...
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Datum nákupu: 29/01/2016
0
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Trusted Customer
Northern N>S>W
10 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
I rang with an inquiry only as I had never been on a cruise before I has no idea exactly what I was looking for I was extremely lucky that my call put me through to an amazing lady called Angela, she...
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Datum nákupu: 08/03/2016
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Trusted Customer
10 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
Could not see the charge for credit cards, so I did think it a better deal than flight centre until I reviewed the charge to my credit card
Suzy Raymer
Cruise Megastore /Travel Megastore
10 years ago
Thank you for your feedback Colleen. We always strive to offer the best customer service and value for money where we can. Maddie, your Cruise Consultant will be contacting you shortly to discuss how we can help you further with this.
We hope you enjoy your cruise on board the beautiful Queen Victoria. It's a wonderful itinerary you have chosen.
If there is anything else we can help you with, please do not hesitate to contact us.
Did not respond to emails - had to follow up every time.
Did not provide what was originally promised.
Price increased from time of purchase until the next day when cruise was actually boomed.
Cruise...
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Suzy Raymer
Cruise Megastore /Travel Megastore
10 years ago
Hi Tanya, Thank you for your feedback. Oh no! We have left messages on your mobile and emailed a number of times advising that the deposit from your first cruise can either be refunded or used on your current booking. Apologies that you have not been receiving the messages from us. Would you mind checking your SPAM folder and voicemail messages just in case you have missed them.
If there is anything else we can help you with, please do not hesitate to let us know.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.