Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Cruise Megastore /Travel Megastore Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 2,184 recenzí

Trusted Customer

8 years ago

Co říká Trusted Customer o Cruise Megastore /Travel Megastore:

Awesome personal service

Angela Anderson was so helpful and listened to my requests. After recently going on a short cruise, she remembered that I prefer short cruises that only leave from Brisbane and contacted me again...

Přečíst další

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Great, thank you for your feedback we appreciate your time and I am sure Angela is ready to book your next Cruise.

Datum nákupu: 14/06/2018

Trusted Customer

8 years ago

Co říká Trusted Customer o Cruise Megastore /Travel Megastore:

All good.No problems.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback we appreciate your time and look forward to booking you again in the future.

Datum nákupu: 12/06/2018

Trusted Customer

8 years ago

Co říká Trusted Customer o Cruise Megastore /Travel Megastore:

Service so far no problems but have not yet completed purchase

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Great, thank you, we appreciate your time and look forward to completing your booking with you.

Datum nákupu: 28/05/2018

Trusted Customer

8 years ago

Co říká Trusted Customer o Cruise Megastore /Travel Megastore:

They should be careful that whatever they say to customer gets done

N/a

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we will be in touch to respond further to your comments.

Datum nákupu: 11/06/2018

Trusted Customer

Gladstone Qld

8 years ago

Co říká Trusted Customer o Cruise Megastore /Travel Megastore:

heather has us onboard !

This will our first try at cruising and heather was more than helpful. She made it very easy for us to get on board

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback we appreciate your time and look forward to booking you again in the future.

Datum nákupu: 24/05/2018

Trusted Customer

Plainland

8 years ago

Co říká Trusted Customer o Cruise Megastore /Travel Megastore:

Careful of the Discover365 deals

The basic service was good but they offered an incentive which was very dodgy, bordering on misleading. When I asked for a supervisor to contact me I had no reply.

Suzy Raymer

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and will be in touch to further respond to your comments.

Trusted Customer

8 years ago

Hi Suzy I’m not sure if you work directly with Cruise Megastore or work for this feedback site but if you have contact with Cruise Megastore can you please ask someone in authority to contact me. I have requested this through numerous (8) emails and phone calls. Each time was assured that someone would call me back. No one has. This now dates back to mid May. I will pursue this issue. I would prefer to have it resolved directly with Cruise Megastore but am going to start proceedings with Office of Fair Trading as well. Best regards Sonya

Megastore Representative

Cruise Megastore /Travel Megastore

8 years ago

Hi Sonya, I have escalated this issue and a Supervisor will be in contact with you imminently. Apologies that this issue hasn't been addressed satisfactorily to this point. We are looking into what has happened and will ensure that steps are taken to avoid any future issues. Please be assured that in all material it is communicated clearly that the travel dollars can be redeemed as part-payment towards a selected of cruises, accommodation, holiday packages and other travel and lifestyle products up to the value displayed on the website. This gives the redeemer significant savings off the current retail price and is in no way dodgy or misleading. Our lovely Customer Service lady will reach out to you shortly and hopefully we can clear everything up.

Datum nákupu: 09/05/2018

Trusted Customer

8 years ago

Co říká Trusted Customer o Cruise Megastore /Travel Megastore:

It is very hard and time wasted trying to get anyone to answer the phone or email.

Megastore Representative

Cruise Megastore /Travel Megastore

8 years ago

Sorry to hear that you had a bad experience booking your holiday with us. We take our Customer Service very seriously so rest assured we'll be looking into exactly what happened as a matter of urgency. We hope you have a wonderful holiday.

Datum nákupu: 05/06/2018

Trusted Customer

8 years ago

Co říká Trusted Customer o Cruise Megastore /Travel Megastore:

Got what I wanted.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you, great to be of service and we look forward to booking your next holiday.

Datum nákupu: 05/06/2018

Důvěryhodný zákazník

8 years ago

The salesperson I dealt with was efficient but not too pushy. I had contacted other companies but found Cruise Megastore listened and responded well to my preferences .

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback we appreciate your time and look forward to booking you again in the future.

Datum nákupu: 22/05/2018

Důvěryhodný zákazník

8 years ago

Great Service

They got me the best sale will definitely recommend them to family and friends. And would also use them again

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Great thank you for your feedback we appreciate your time and look forward to booking you again in the future.

Datum nákupu: 04/06/2018

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Cruise Megastore /Travel Megastore

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?