Very poor, to start they couldn't get my name right in the initial phone booking, couldn't get names or birth dates right in the booking confirmation, unable to use the payment link as we're based in...
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Company Representative
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry you had a poor experience. We are always looking at how we can better assist our members, so we thank you for your feedback. I’ll be sure to pass on the review.
Datum nákupu: 23/07/2018
0
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Trusted Customer
Tasmania
7 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
Fast efficient service and friendly staff, Sam was very helpful.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agent Sam will be pleased to learn of your positive feedback.
Datum nákupu: 03/10/2018
0
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Důvěryhodný zákazník
7 years ago
Great customer service.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your feedback
Datum nákupu: 03/10/2018
0
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Trusted Customer
7 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will look into this immediately and assure you that you will get a response today.
Datum nákupu: 18/09/2018
0
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Důvěryhodný zákazník
7 years ago
Was great
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thanks for posting your feedback
Datum nákupu: 02/10/2018
0
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Trusted Customer
Sydney
7 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
Prompt response, some mistakes with name spelling that were corrected OK,.
will recommend to my friends.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark and we thank you for your feedback.
Datum nákupu: 02/10/2018
1
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Trusted Customer
7 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
I have contacted your office on 2 occasions for help regarding my trip. On both occasions -there was nobody able to help me and I was assured that I would be contacted back by the relevant person...
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Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Were truly sorry for your experience, its never our intention to leave our members feeling like theyve had poor customer service. We will contact you shortly to discuss this further.
Datum nákupu: 14/08/2018
0
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Trusted Customer
7 years ago
Co říká Trusted Customer o Cruise Megastore /Travel Megastore:
very helpful staff many thanks
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We love to read when our members enjoy using our services and thank you for taking the time to leave your review.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.