Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

TransferTravel.com Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/transfer-travel | Feefo

Zobrazení všech 155 recenzí

Trusted Customer

Essex

6 years ago

Datum nákupu: 18/01/2019

Co říká Trusted Customer o TransferTravel.com:

I got a pretty good deal on a villa in Benidorm for my 21st birthday! Can’t wait for May!

Natasha

TransferTravel.com

6 years ago

Hey Kiera,

Thank you so much for taking the time to leave us this review! Any and all feedback is greatly appreciated so that we can continue to move forward and progress our website and services and we're so glad that we were able to help you :)

We hope to see you again soon!

Many thanks, the TransferTravel.com team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 18/01/2019

Отличная идея

Natasha

TransferTravel.com

6 years ago

Всем привет!

Спасибо, что оставили время оставить нам такой положительный отзыв :) Если мы можем помочь вам с чем-либо, касающимся вашего списка, или что-нибудь в будущем, пожалуйста, не стесняйтесь обращаться к нам!

Большое спасибо, команда TransferTravel.com!

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Glasgow

6 years ago

Datum nákupu: 17/01/2019

Co říká Trusted Customer o TransferTravel.com:

Great experience. At first I was a bit apprehensive as this was my first time selling on the site. I was advised by the support team that there is a buyer and seller guarantee In place to help...

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Natasha

TransferTravel.com

6 years ago

Hi Hannah!

We're so glad to hear that you had such a positive experience on the website, thank you for taking the time to leave us such a nice review :)

As we are a relatively new platform we are always looking for support and feedback of any kind so as to continue to develop and improve the services we provide and we are very happy to have your continued support, we hope to see you again soon!

Many thanks, the TransferTravel.com team.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

London

6 years ago

Datum nákupu: 10/01/2019

Co říká Trusted Customer o TransferTravel.com:

Fantastic experience!

Couldn’t recommend this company enough! Naturally I was wary at first that everything would be legitimate, but they put my mind at ease straight away by being so helpful with answering all my...

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Natasha

TransferTravel.com

6 years ago

Hi Tara,

Thank you so much for taking the time to leave us such a positive review :D

Many thanks, the TransferTravel.com team.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

London

6 years ago

Datum nákupu: 08/01/2019

Co říká Trusted Customer o TransferTravel.com:

Very quick, great help - 5* service

Natasha

TransferTravel.com

6 years ago

Hi Will,

Thank you for taking the time to leave us such a positive review! As we are a new platform we really appreciate the feedback our users give us :D

If we can help you with anything else, or you have any further queries, please do not hesitate to get back in touch!

Many thanks,

The TransferTravel.com Team!

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Harrow

6 years ago

Datum nákupu: 07/01/2019

Co říká Trusted Customer o TransferTravel.com:

Great Website!

Kate was very helpful in guiding me through how to use the system and make a successful listing!

Natasha

TransferTravel.com

6 years ago

Hi Catherine,

Thank you for taking the time to leave us such a positive review! As we are a new platform we really appreciate receiving feedback from our users. :D

If you have any questions in the future, or we can help you with anything else, please do not hesitate to get back in touch.

Many thanks,

The TransferTravel.com Team!

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Trusted Customer

6 years ago

Datum nákupu: 27/12/2018

Co říká Trusted Customer o TransferTravel.com:

Difficult to get an answer

Natasha

TransferTravel.com

6 years ago

Hi Carol,

Thank you for taking the time to leave us a review. As we are a new platform we benefit from receiving feedback from all our users. :)

Over the Christmas and New Year period our support staff worked reduced hours. We apologise if this affected your response time as we try to ensure any queries are replied too within 24 hours.

If we can help in anyway in the future, please do not hesitate to get in touch.

Many thanks,

The TransferTravel.com Team

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 04/01/2019

Uncertainty of status.

Unfortunately the person whose bid was accepted failed to follow up and we lost valuable time in trying to find a bidder.

Natasha

TransferTravel.com

6 years ago

Hi there!

I am sorry that the transfer was not completed by the buyer. Once an offer has been accepted the purchaser is prompted by us to make payment to get the transfer process started. As we are a peer to peer market place, we do all that we can to ensure a smooth transaction process.

I hope this experience does not deter you from using our website in future if you should find yourself in a similar situation!

Many thanks,

The TransferTravel.com Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/12/2018

Raw web site. Some fields are misleading. My offer of flight tickets wasn't published at all.

Natasha

TransferTravel.com

6 years ago

Hello,

Thank you for taking the time to leave us a review. As we are a new platform, we are always happy to receive feedback and support of any kind.

We continue to develop and implement changes to our website all the time to ensure that our users can have a streamlined experience when they need to create a listing. We will pass along your comments to our development team :D

I am sorry that we could not help you in this instance. If we can help you in anyway in the future please do not hesitate to get back in touch.

Many thanks,

The TransferTravel.com Team!

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 28/12/2018

Co říká Trusted Customer o TransferTravel.com:

Quick response!

Very responsive and helped me make changes to my listing. Now, let's hope I get some offers!

Natasha

TransferTravel.com

6 years ago

Hi Andrea,

Thank you for leaving us such a positive review! As we are a new platform we really appreciate it when our users give us feedback about their experience with us :D If you require any further assistance, please do not hesitate to get back in touch.

Good luck with your listing!

Many thanks, The TransferTravel.com Team!

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O TransferTravel.com

TransferTravel.com provides a platform that brings people with unwanted travel plans together with those wanting incredible last-minute deals. Our mission is to provide a marketplace solution for purchased, non-refundable unused travel. We will continually seek to reinvent the last minute travel market and create an innovative perspective on transferrable travel.

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08434610178

11 - 13 Hill Street, Douglas, Isle of Man, IM1 1EF, United Kingdom

Proč věřit recenzím Feefo?