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Recenze společnosti Towergate Insurance

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Whether it’s insuring your business or pleasure, Towergate’s specialists are here to help you get the right cover.

Služba
4.6
/5

5

4

3

2

1

2,872

763

166

68

83

3,952

hodnocení za poslední rok

Zobrazení všech 32,793 recenzí
Důvěryhodný zákazník
11 years ago
Datum nákupu: 16/07/2014
When you are speaking to someone, they are courteous and helpful and the process is…
When you are speaking to someone, they are courteous and helpful and the process is smooth. But general administration/paperwork is lacking. I did not receive my renewal this year and had to ring up...

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Důvěryhodný zákazník
11 years ago
Datum nákupu: 09/07/2014
good
Důvěryhodný zákazník
11 years ago
Datum nákupu: 09/07/2014
Staff are always helpful and efficient
Důvěryhodný zákazník
11 years ago
Datum nákupu: 27/06/2014
Never received policy documents.\ Phoned back to let them know. Said they would re-email them and post…
Never received policy documents.\ Phoned back to let them know. Said they would re-email them and post them Still not received them. Seem quite efficient in taking the money off me though.
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Towergate Insurance
Towergate Insurance
11 years ago
We are sorry to hear about the poor service you have received with Towergate Insurance. One of our advisors has now spoken to you and we hope to keep you as a valued customer. Kindest regards, Towergate Insurance
Důvěryhodný zákazník
11 years ago
They did indeed contact me back quickly as a result of this feedback, and went to considerable effort to address and correct the problem I had. So in light of this I would say that their Customer Service team is pro-active and I have re-rated them accordingly.
Důvěryhodný zákazník
11 years ago
Datum nákupu: 30/06/2014
Good.
Důvěryhodný zákazník
11 years ago
Datum nákupu: 01/07/2014
Unfortunately my policy had lapsed by a few weeks which meant that I had to…
Unfortunately my policy had lapsed by a few weeks which meant that I had to go through the whole process again, despite having been a customer for several years with continuous policy cover; which...

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Důvěryhodný zákazník
11 years ago
Datum nákupu: 06/07/2014
I find the staff helpful and knowledgeable.
Důvěryhodný zákazník
11 years ago
Datum nákupu: 30/06/2014
good customer service very helpful and always called back when they said they would
Důvěryhodný zákazník
11 years ago
Datum nákupu: 29/06/2014
great service clear and easy to talk to have had no problems
Důvěryhodný zákazník
11 years ago
Datum nákupu: 30/06/2014
Living mainly on our narrow boat and therefore away from our postal address, you must…
Living mainly on our narrow boat and therefore away from our postal address, you must have utter faith in what-ever company that you deal with. I have that faith in your company due to your staff...

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O Towergate Insurance
Towergate Insurance is a specialist insurance broker, offering personal and business customers cover from a range of market leading policies. Experts in insurance, we're also teeming with knowledge about everything we cover, allowing us to understand your needs exactly.
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1 Minster Court, Mincing Lane, London, Greater London, EC3R 7AA, United Kingdom
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O Towergate Insurance
Towergate Insurance is a specialist insurance broker, offering personal and business customers cover from a range of market leading policies. Experts in insurance, we're also teeming with knowledge about everything we cover, allowing us to understand your needs exactly.