Dear Frank, Thank you for sharing your feedback with us. After reviewing your booking details and our notes, we can confirm that only one stateroom was booked under your name. As such, access to a connecting stateroom would not have been part of the confirmed reservation. Additionally, our records indicate that when you spoke with our agency after you confirmed your booking online, it seems that a call to a different company was made prior to your booking. While we are unable to know what was discussed during your phone call with a different company, we regret any confusion that may have been caused. We always encourage our clients to call our office to speak with one of our experienced travel advisors prior to booking with any questions or concerns that you may have. We appreciate the opportunity to address your concerns. Please don't hesitate to reach out to us if we can assist further. Thank you!
