I had a terrible experience with this service. My delivery was supposed to arrive on Monday, but it didn't show up until Friday. Each time I called the sales agent, I was told it would arrive in 20...
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Sarah
Topsoil Direct Ltd
1 year ago
I am very sorry to hear that your delivery was far from expected, this is very unusual. I have looked into your order and can see delivery was due on the Tuesday and although out for delivery didn't arrive. I can only apologise that we were not made aware of the issue by our delivery partners and that there were further delays. I can assure you that we work very closely with our partners and occurrences like this are very rare. I can see that my colleague liaised with you to arrange an alternative delivery and that a partial refund has been made.
Recenze produktu
Sarah
Topsoil Direct Ltd
1 year ago
I am very sorry to hear that your delivery was far from expected, this is very unusual. I have looked into your order and can see delivery was due on the Tuesday and although out for delivery didn't arrive. I can only apologise that we were not made aware of the issue by our delivery partners and that there were further delays. I can assure you that we work very closely with our partners and occurrences like this are very rare. I can see that my colleague liaised with you to arrange an alternative delivery and that a partial refund has been made.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.