Did not deliver, no calls. Asked for a refund took -0 days and was £30 short? Currently going back to them for full refund.
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry that we were unable to deliver to you, our records show that we did try and contact you when we were attempting the delivery. We will be in contact shortly to discuss your concerns.
Recenze produktu
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear this, we will be in touch shortly to try and resolve.
Service was fine but 25 out of 115 rolls of turf were dead, have been watering every night to try and get them green, not happy
Recenze produktu
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear that there may have been an issue with your turf. Please can you send photos of the affected areas so that we can look into this further for you in order to understand the issue and try and resolve for you.
Well priced products. Great that you are able to choose delivery day. Deliver driver was very polite and helpful. Overall brilliant service and I would highly recommend!
Quality of the topsoil was excellent, and the turf too was fantastic, better than expected. Rolled it out on the day (100sqm) and got the sprinkler running that night. They turned up an hour after...
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Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback. If we can be of any assistance in the future please don't hesitate to contact us.
Good service from ordering to delivery. I received my invoice and they confirmed my delivery date. On the day of delivery I was able to track my order using a link emailed to me. The whole process...
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Sarah
Topsoil Direct Ltd
3 years ago
This is wonderful to hear, thank you. Don't be afraid to give it a light mow once you are seeing growth. If we can be of any help in the future don't hesitate to get in touch.
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Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.