The whole process took far too long. 5 months from start to finish.
Joanne from Together
Together
7 years ago
We’re sorry that you’re not happy with your experience of Together and the timescale of your application.
We can see that your case came to us via a third party. Unfortunately, we are not in control of the time it takes for third parties to process information on their side of the transaction, so this can extend an application. There are occasions where we require additional supporting information which can also have an impact. We understand these additional requests may be frustrating but we have a duty to our customers to ensure they can afford the loan and that we are doing the right thing.
If you have any further questions about your application then the team are always happy to help and can be contacted on 0161 333 7404.
Kind regardsJo
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VC
Valued Customer
Ověřeno Feefo
7 years ago
Co říká Valued Customer o Together:
A truly fantastic service from beginning to the end. Thankyou all much
Great service highly recommended thankyou would without doubt recommend Together to any one who asked
Oliver from Together
Together
7 years ago
Hi William, thank you so much for your feedback. We're so pleased that you thought our service was fantastic throughout, we're also delighted that you'd recommend us. Thanks again, have a great day!
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Důvěryhodný zákazník
Ověřeno Feefo
7 years ago
Great service very quick & professional
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Důvěryhodný zákazník
Ověřeno Feefo
7 years ago
Great service, many thanks
0
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Důvěryhodný zákazník
Ověřeno Feefo
7 years ago
Kept us informed every step of the way. Would recommend to others.
Oliver from Together
Together
7 years ago
Hi there, thank you so much for the review! We're delighted with the 5 stars and that you would recommend us to others. Thanks again!
0
Sdílet
VC
Valued Customer
Ověřeno Feefo
7 years ago
Co říká Valued Customer o Together:
Recommend
Fantastic service
0
Sdílet
VC
Valued Customer
Ověřeno Feefo
7 years ago
Co říká Valued Customer o Together:
Good service
0
Sdílet
VC
Valued Customer
Ověřeno Feefo
7 years ago
Co říká Valued Customer o Together:
just the easy of changing the mortgage and staff are really helpful
Oliver from Together
Together
7 years ago
Hi Carys, thank you so much for taking the time to leave a review & also for the 5 stars. It's so pleasing to hear that the process was easy for you & that you thought our staff were helpful. Thanks again!
For over 40 years, Together Money have been providing mortgages and secured loans with real lives in mind.
They offer a range of borrowing to suit all sorts of people, in all sorts of circumstances. Unlike some mainstream lenders, they appreciate that today's jobs, homes, and circumstances don't always fit neatly into tickboxes. Because there's a new normal out there.
And it's this common-sense approach means Together can often lend when others can’t.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
For over 40 years, Together Money have been providing mortgages and secured loans with real lives in mind.
They offer a range of borrowing to suit all sorts of people, in all sorts of circumstances. Unlike some mainstream lenders, they appreciate that today's jobs, homes, and circumstances don't always fit neatly into tickboxes. Because there's a new normal out there.
And it's this common-sense approach means Together can often lend when others can’t.