Recenze společnosti tinhat™ Insurance

Hi,

Thanks for choosing to insure your phone with us, and for providing your positive feedback.

While we don't send out monthly invoices for direct debit payments by default, we are more than happy to when customers request it.

We've added you to our monthly invoicing list, so you'll start receiving these via email moving forward. I've also sent all of your previous invoices to you via email, but please get in touch if I can help any further.

Best wishes,

Joe

Hi,

Thanks for taking thew time to leave your feedback. It's great to hear that you're happy with your iPhone insurance and the service that we provided.

Best wishes,

Joe

Hi,

Thanks for taking the time to provide your feedback, though I'm sorry to hear that you were disappointed with our customer service.

We do send a confirmation email and certificate of insurance to every customer immediately after they purchase, but for reasons outside of our control they can occasionally get caught in spam filters. We do our best to remind customers of this by mentioning it on the order completion page, and are also more than happy to re-send the confirmation email to customers if they call or email us to say that they haven't received it.

Hopefully you've found yours now, but just in case you haven't I've forwarded another copy to you.

Best wishes,

Joe