Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 981 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/02/2018

We had a fantastic holiday thanks to Timbuktu. All arrangements were easily made, professionally handled and went off without a hitch.

Arwen

Timbuktu

7 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and you had a fantastic time in Kenya. Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

Recenze produktu

Nanna Bergqvist

7 years ago

Datum nákupu: 05/04/2018

Co říká Nanna Bergqvist o Timbuktu:

Easy and affordable

It was so easy to book with Timbuktu. We just gave them our dates and our budget and they found the best possible safari experience for us. They also booked transfer from and to the airport and it...

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Arwen

Timbuktu

7 years ago

Hi Nanna,

We are thrilled to hear you enjoyed the experience booking with us and helped you relax into your holiday.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

Recenze produktu

Stewart Aitken

7 years ago

Datum nákupu: 03/04/2018

Co říká Stewart Aitken o Timbuktu:

Zambia - Safari and sightseeing

The suggestions on travel and accommodation based on our conversations were spot on. The holiday was designed around our wishes and needs and not just standard packages.

Arwen

Timbuktu

7 years ago

Hi Stewart,

We're so pleased you were happy with the service you received from Timbuktu and that we were able to suggest the right travel and accommodation.

We're really pleased you enjoyed your trip to Zambia and hope we can help you again with future holiday plans.

Best wishes,

Arwen and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 26/03/2018

Efficient, smooth and easy process

We have not gone on our trip yet, but Kat was really helpful and attentive to our needs and questions. We had a lot of back and forths in deciding where to go for our honeymoon but Kat remained...

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Marc-Olivier

Montreal, Canada

7 years ago

Datum nákupu: 12/10/2017

Co říká Marc-Olivier o Timbuktu:

Using Timbuktu was really helpful. Right away, we felt important, cared for and listened to. Thanks to Joanna, communication was super easy - She's a gem, genuinely kind, always responsive and had...

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Arwen

Timbuktu

7 years ago

Hi Marc-Olivier,

We are thrilled to hear you enjoyed the experience booking with us and you had a fantastic time in Tanzania.

Sorry to hear you had an issue on arrival to Serengeti National Park but we're really please Joanna was able to help.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

Recenze produktu

Arwen

Timbuktu

7 years ago

Hi Marc-Olivier,

We are thrilled to hear you enjoyed the experience booking with us and you had a fantastic time in Tanzania.

Sorry to hear you had an issue on arrival to Serengeti National Park but we're really please Joanna was able to help.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

William Alston

7 years ago

Datum nákupu: 04/04/2018

Co říká William Alston o Timbuktu:

Our trip was amazing, in large part due to the customer service, both from Timbuktu as well as their on-the-ground partners in Namibia. We would definitely use Timbuktu again if we are travelling in...

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Georgie

Timbuktu

7 years ago

Hi William,

We are thrilled to hear you enjoyed the experience booking with us and you had a fantastic time in Namibia. Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Georgie and the Timbuktu Team

Recenze produktu

Laura Wizman

7 years ago

Datum nákupu: 03/12/2018

Co říká Laura Wizman o Timbuktu:

amazing

Everything from planning the trip, viewing our itinerary to our chosen accommodations.

Georgie

Timbuktu

7 years ago

Hi Laura,

Thank you for leaving a review! The team really appreciate you taking the time and are thrilled to hear you enjoyed the experience booking with us.

We wish you all the best and look forward to helping you with your next adventure.
All the best
Georgie and the Timbuktu Team

bruce luzzi

Boston, MA

7 years ago

Datum nákupu: 21/03/2018

Co říká bruce luzzi o Timbuktu:

Responsive, immediately, informative, friendly

Timbuktu was immediately responsive to my request for information. The suggested options based on my desires, that came with activity, travel, and cost detail. I would definitely rely on Timbuktu...

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Georgie

Timbuktu

7 years ago

Hi Bruce,

On behalf of the team, we really appreeciate you taking the time to leave your review and are thrilled you enjoyed the experience of booking with us. Thank you!

We look forward to helping you with your future trips!

All the best
Georgie

Tiffany Woitzel

Germany

7 years ago

Datum nákupu: 25/02/2018

Co říká Tiffany Woitzel o Timbuktu:

TOP Customer Service - Highly recommended

I was SO impressed with the service I received from Timbuktu, specifically Caitlin. She truly made our trip a once in a lifetime journey through the bush. The initial quote was out of my budget, but...

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Georgie

Timbuktu

7 years ago

Hi Tiffany,

Thank you for leaving your review, Caitlin and the team really appreciate you taking the time and are thrilled you enjoyed the process of booking with us.

We wish you all the best and look forward to booking your next adventure together!

Georgie and the Timbuktu Team

Recenze produktu

Bob Ebenstein

7 years ago

Datum nákupu: 03/03/2018

Co říká Bob Ebenstein o Timbuktu:

it could not have been better

Georgie

Timbuktu

7 years ago

Hi Bob,

I just wanted to thank you, on behalf of the team, for leaving your review. We really appreciate you taking the time.
We wish you all the best
Georgie and the Timbuktu Team

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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+1 (646) 542 0667

4600 140th Ave N, Suite 180, Clearwater, Florida, 33762, United States

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

Eka HotelVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery convenient location. Comfortable rooms. Excellent staff.

Ithumba CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe camp is beautiful and private and the opportunity to visit the DSWT reintegration unit is one of the most unique experiences in the world.

Samburu Intrepids CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuComfortable tents. Very attentive staff and excellent food.

Ol Seki Hemingways CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe most luxurious safari camp that we have ever experienced. The tents were stunning, staff fantastic and food was excellent.

Chipata Protea HotelVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery friendly and attentive staff. Lovely hotel and rooms with good restaurant

Flatdogs CampVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuSimply quality service and a warm welcome from all members of staff from managers to catering team. Safari guides were very knowledgeable and shared this with passion and real interest. Great care...Přečíst vše

Serengeti Kati Kati Tented CampVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuRight in the middle of the park. Comfort in the wild.

Ngorongoro Farm HouseVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuLovely complex outside the crater.

Lake Burunge Tented CampVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuThe place in itself is great, although a bit remote from Tarangire.

Kulala Desert LodgeVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuGreat lodge and friendly staff. We left just as it started to get crowded there, but I could see how the lodge would feel a bit crowded if every room is full.

Desert Rhino CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe staff here was incredible. I loved the Rhino tracking and drives as well. I felt a bit sick one of the mornings, and they were quick to get a doctor on the phone to speak with me. Being so...Přečíst vše

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?