Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 981 recenzí

Paolo De Marchis

Mexico

3 months ago

Datum nákupu: 29/05/2025

Co říká Paolo De Marchis o Timbuktu:

Traveling with Timbuktu: Always an Amazing Experience!

I’ve planned several trips with Timbuktu—Southeast Asia, Tanzania, Kenya, Egypt, and Uganda—and each experience has been incredible. The planning process is seamless, and I truly appreciate the...

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Daniel

Timbuktu

3 months ago

Hi Paolo, Thank you very much for such a fantastic review. Meagan and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Důvěryhodný zákazník

3 months ago

Datum nákupu: 14/10/2025

Wonderful attention to detail helping us plan a family trip of a lifetime

Joanna Rigby-Jones and Nadine Levers have been excellent sources of suggestions, bookings, and ideas to help our family plan the trip of a lifetime to start in Kigali, Rwanda to experience the...

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Daniel

Timbuktu

3 months ago

Hi There, Thank you very much for such a fantastic review. Joanna, Nadine and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Tom Aarvold

London UK

3 months ago

Datum nákupu: 28/10/2025

Co říká Tom Aarvold o Timbuktu:

Namibia self drive

Really helpful and efficient advice on general logistics and places to stay, and a very flexible booking process accommodating tweaks to the itinerary, highly recommend 👍

Daniel

Timbuktu

3 months ago

Hi Tom, Thank you very much for such a fantastic review. Millie and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Důvěryhodný zákazník

3 months ago

Datum nákupu: 31/12/2025

Andrew Sutherland

Halifax,Nova Scotia

3 months ago

Datum nákupu: 01/03/2025

Co říká Andrew Sutherland o Timbuktu:

Jonty at Timbuktu organised the perfect South African adventure for us.

My wife and I decided in early February to “escape” the winter snow and travel to South Africa for a “bucket list” trip.We didn’t give Jonty and the Timbuktu team long as we had a relatively narrow...

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Daniel

Timbuktu

3 months ago

Hi Andrew, Thank you very much for such a fantastic review. Jonty and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Důvěryhodný zákazník

3 months ago

Datum nákupu: 07/01/2026

Hannah Brogan

New York

3 months ago

Datum nákupu: 16/02/2025

Co říká Hannah Brogan o Timbuktu:

Everything went super smoothly and everyone was very helpful along the way!

Daniel

Timbuktu

3 months ago

Hi Hannah, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Susan Kostrzeba

Indiana

4 months ago

Datum nákupu: 18/02/2025

Co říká Susan Kostrzeba o Timbuktu:

Timbuktu is the best international travel agency I’ve ever worked with!

Annie was our travel consultant and she was excellent! She answered all questions in a timely manner and provided top notch service. She guided us throughout the entire process and I will boldly say...

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Daniel

Timbuktu

3 months ago

Hi Susan, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Tanzania and Kenya. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Yuet Chu

NYC

4 months ago

Datum nákupu: 01/02/2025

Co říká Yuet Chu o Timbuktu:

From her first email, Joana treated us as family. She asked thoughtful questions and offered responsive suggestions. She helped us design a perfect trip. She curated site to meet our desires and...

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Daniel

Timbuktu

4 months ago

Hi Yuet, Thank you very much for such a fantastic review. Joanna and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Tanzania. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

4 months ago

Datum nákupu: 07/07/2025

Tanzania safari

Jenna was great handling the lodging, and Bekim from Exito travel was great handling the flights. I would use Timbuktu and Exito for future trips.

Daniel

Timbuktu

4 months ago

Hi There, Thank you very much for such a fantastic review. Jenna and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Tanzania. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

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Recenze společnosti Timbuktu

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Kibo Palace HotelVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe staff was incredibly kind during our stay. The selection of food offered was excellent and the staff waited on us like we were royalty. The city of Arusha is fun and Kibo Palace was within...Přečíst vše

Giraffe ManorVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuThere are no words to describe this place. Giraffe Manor is in a category all by itself. It’s not 5 stars, it’s 10. Perfection is all I can say from the people, staff, food, giraffes roaming the...Přečíst vše

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?