Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 977 recenzí

Karen

Queens, NY

25 days ago

Datum nákupu: 26/05/2025

Co říká Karen o Timbuktu:

Affordable, efficient, responsive

Kristin was responsive to every question and request. Documents were sent regularly with explanations and details. Timbuktu offered wonderful prices and experiences.

Daniel

Timbuktu

25 days ago

Hi Karen, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Brian Eckhardt

Los Angeles

25 days ago

Datum nákupu: 01/05/2025

Co říká Brian Eckhardt o Timbuktu:

Terrific Experience with Timbuktu!

Annie put together a great itinerary for us. She was responsive to our questions in the planning stage and was proactive in helping us get ready for the trip. All our trip logistics went smoothly,...

Přečíst vše

Daniel

Timbuktu

25 days ago

Hi Brian, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Ashley Lollar

Orlando, Florida

26 days ago

Datum nákupu: 16/05/2025

Co říká Ashley Lollar o Timbuktu:

Incredible service from start to finish - from the planning process until we returned home. Just incredible.

Daniel

Timbuktu

25 days ago

Hi Ashley, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Mariel Davis

26 days ago

Datum nákupu: 01/05/2025

Co říká Mariel Davis o Timbuktu:

Incredible

The service at Timbuktu is incredible and individualized according to preferences.

Daniel

Timbuktu

25 days ago

Hi Mariel, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Ted Fagenson

California

27 days ago

Datum nákupu: 18/05/2025

Co říká Ted Fagenson o Timbuktu:

Loved Zimbabwe and Namibia

From the moment we landed in Zimbabwe to the minute we left Namibia, every aspect of the trip went flawlessly. We were in good hands throughout. No travel hiccups whatsoever.

Daniel

Timbuktu

26 days ago

Hi Ted, Thank you very much for such a fantastic review. Catherine and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Zimbabwe and Namibia. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

28 days ago

Datum nákupu: 20/05/2026

Great planning, yet to travel...

Haven't traveled yet but the planning process has been great, in terms of honing the itinerary and accommodating our special requests.

Daniel

Timbuktu

27 days ago

Hi there, Thank you very much for such a fantastic review. Jessica and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Abbey

Chicago, IL

28 days ago

Datum nákupu: 01/01/2026

Co říká Abbey o Timbuktu:

Great Planning Experience

We had a wonderful planning experience with Jenna! I’ve never used a travel agent/agency to plan a trip (I’m usually the planner), but this trip required expertise beyond what I’m comfortable doing....

Přečíst vše

Daniel

Timbuktu

27 days ago

Hi Abbey, Thank you very much for such a fantastic review. Jenna and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful honeymoon safari and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Důvěryhodný zákazník

1 month ago

Datum nákupu: 01/05/2025

Africa trip

Oh my goodness. What a great trip! With your help, we had the best trip of our lives. Our Capetown guide, Anita Hermanus was professional, very knowledgeable and just fun. We learned so much about...

Přečíst vše

Daniel

Timbuktu

1 month ago

Hi There, Thank you very much for such a fantastic review. Jenna and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 19/05/2025

Fell in love with Africa thanks to Meagans expertise

Meagan and Millie were always available to answer all our questions, and we had a lot! We would not have done one thing differantly on the trip. We had some hiccups along the way, a lost passport and...

Přečíst vše

Daniel

Timbuktu

1 month ago

Hi There, Thank you very much for such a fantastic review. Meagan, Millie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa and Zimbabwe. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenze produktu

Carlene Lawler

Sydney, Australia

1 month ago

Datum nákupu: 14/05/2025

Co říká Carlene Lawler o Timbuktu:

Loved Sri Lanka - not amazing pre planning from Timbuktu this time round

Two of us travellers had used Timbuktu before on a trip to Africa and it was fantastic so we recommended to use them again for Sri Lanka. Given we booked and paid fairly quickly due to the timing,...

Přečíst vše

Jonty Medcalf

Timbuktu

27 days ago

Hi Jenny, Thanks so much for the detailed feedback, we really appreciate you taking the time to share. I've chatted with your travel specialist and gone through your feedback with her to highlight areas that could be improved for next time. I can see that Catherine did try and work around the time zone challenges as best she could often making herself available outside of her normal working hours to accommodate the challenges. We do always endeavour to make it as convenient as possible. I'll also flag to our technical team regarding the issues you had with different browsers in viewing more details with the activities. Overall though I'm glad that it was a fabulous trip and that your guide was amazing. Your guide on the ground can really make or break the experience. Thank you for choosing to travel with us again and it would be our pleasure to assist you again in the future while also taking on board your suggestions for improvements. Kind regards, Jonty Medcalf Head of Sales

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

Přečíst vše

+1 (646) 542 0667

4600 140th Ave N, Suite 180, Clearwater, Florida, 33762, United States

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

Shongwe OasisVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuShongwe Oasis felt truly like a home away from home. It was so relaxing, the staff was so nice, it was clean, the food was great. We would love to stay there again!

Mount Meru Game LodgeVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuWe were only at Mount Meru Game Lodge for one night but it was a very nice one night! It was beautiful and very relaxing. The staff was very friendly. Highly recommend.

Tloma LodgeVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuAbsolutely beautiful!

Ole Sereni HotelVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuWe loved the African decor and ambiance of the hotel. It was very nice!

Mariel's Adventure to Southern Africa (Option 2)Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI enjoyed the itinerary that Annie carefully curated for me on my solo adventure of a lifetime in Cape Town, South Africa and the Okavango Delta, Botswana!

Nyamatusi MahoganyVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNyamatsui Mahogany redefined our expectations for a safari and a game trip. Every aspect, from their exceptional hospitality and gourmet food to our phenomenal guide, was truly outstanding. Our...Přečíst vše

The Palm River HotelVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Your booking experience with TimbuktuVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?