Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Timbuktu Travel

Zobrazení všech 1,172 recenzí

Susan Leiblein

Ověřeno Feefo

8 years ago

Co říká Susan Leiblein o Timbuktu Travel:

Great service planned our trip perfectly also took care of a problem that they did not need to

Arwen

Timbuktu Travel

8 years ago

Hi Susan,

We are thrilled to hear you enjoyed the experience booking with us.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

Datum nákupu: 19/02/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

We had a fantastic holiday thanks to Timbuktu. All arrangements were easily made, professionally handled and went off without a hitch.

Arwen

Timbuktu Travel

8 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and you had a fantastic time in Kenya. Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

Recenze produktu

Datum nákupu: 21/02/2018

Nanna Bergqvist

Ověřeno Feefo

8 years ago

Co říká Nanna Bergqvist o Timbuktu Travel:

Easy and affordable

It was so easy to book with Timbuktu. We just gave them our dates and our budget and they found the best possible safari experience for us. They also booked transfer from and to the airport and it...

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Arwen

Timbuktu Travel

8 years ago

Hi Nanna,

We are thrilled to hear you enjoyed the experience booking with us and helped you relax into your holiday.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

Recenze produktu

Datum nákupu: 05/04/2018

Stewart Aitken

Ověřeno Feefo

8 years ago

Co říká Stewart Aitken o Timbuktu Travel:

Zambia - Safari and sightseeing

The suggestions on travel and accommodation based on our conversations were spot on. The holiday was designed around our wishes and needs and not just standard packages.

Arwen

Timbuktu Travel

8 years ago

Hi Stewart,

We're so pleased you were happy with the service you received from Timbuktu and that we were able to suggest the right travel and accommodation.

We're really pleased you enjoyed your trip to Zambia and hope we can help you again with future holiday plans.

Best wishes,

Arwen and the Timbuktu Team

Recenze produktu

Datum nákupu: 03/04/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Efficient, smooth and easy process

We have not gone on our trip yet, but Kat was really helpful and attentive to our needs and questions. We had a lot of back and forths in deciding where to go for our honeymoon but Kat remained...

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Datum nákupu: 26/03/2018

Marc-Olivier

Ověřeno Feefo

Montreal, Canada

8 years ago

Co říká Marc-Olivier o Timbuktu Travel:

Using Timbuktu was really helpful. Right away, we felt important, cared for and listened to. Thanks to Joanna, communication was super easy - She's a gem, genuinely kind, always responsive and had...

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Arwen

Timbuktu Travel

8 years ago

Hi Marc-Olivier,

We are thrilled to hear you enjoyed the experience booking with us and you had a fantastic time in Tanzania.

Sorry to hear you had an issue on arrival to Serengeti National Park but we're really please Joanna was able to help.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

Recenze produktu

Arwen

Timbuktu Travel

8 years ago

Hi Marc-Olivier,

We are thrilled to hear you enjoyed the experience booking with us and you had a fantastic time in Tanzania.

Sorry to hear you had an issue on arrival to Serengeti National Park but we're really please Joanna was able to help.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Arwen and the Timbuktu Team

Datum nákupu: 12/10/2017

William Alston

Ověřeno Feefo

8 years ago

Co říká William Alston o Timbuktu Travel:

Our trip was amazing, in large part due to the customer service, both from Timbuktu as well as their on-the-ground partners in Namibia. We would definitely use Timbuktu again if we are travelling in...

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Georgie

Timbuktu Travel

8 years ago

Hi William,

We are thrilled to hear you enjoyed the experience booking with us and you had a fantastic time in Namibia. Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best
Georgie and the Timbuktu Team

Recenze produktu

Datum nákupu: 04/04/2018

Laura Wizman

Ověřeno Feefo

8 years ago

Co říká Laura Wizman o Timbuktu Travel:

amazing

Everything from planning the trip, viewing our itinerary to our chosen accommodations.

Georgie

Timbuktu Travel

8 years ago

Hi Laura,

Thank you for leaving a review! The team really appreciate you taking the time and are thrilled to hear you enjoyed the experience booking with us.

We wish you all the best and look forward to helping you with your next adventure.
All the best
Georgie and the Timbuktu Team

Datum nákupu: 03/12/2018

bruce luzzi

Ověřeno Feefo

Boston, MA

8 years ago

Co říká bruce luzzi o Timbuktu Travel:

Responsive, immediately, informative, friendly

Timbuktu was immediately responsive to my request for information. The suggested options based on my desires, that came with activity, travel, and cost detail. I would definitely rely on Timbuktu...

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Georgie

Timbuktu Travel

8 years ago

Hi Bruce,

On behalf of the team, we really appreeciate you taking the time to leave your review and are thrilled you enjoyed the experience of booking with us. Thank you!

We look forward to helping you with your future trips!

All the best
Georgie

Datum nákupu: 21/03/2018

Tiffany Woitzel

Ověřeno Feefo

Germany

8 years ago

Co říká Tiffany Woitzel o Timbuktu Travel:

TOP Customer Service - Highly recommended

I was SO impressed with the service I received from Timbuktu, specifically Caitlin. She truly made our trip a once in a lifetime journey through the bush. The initial quote was out of my budget, but...

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Georgie

Timbuktu Travel

8 years ago

Hi Tiffany,

Thank you for leaving your review, Caitlin and the team really appreciate you taking the time and are thrilled you enjoyed the process of booking with us.

We wish you all the best and look forward to booking your next adventure together!

Georgie and the Timbuktu Team

Recenze produktu

Datum nákupu: 25/02/2018

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu Travel

Eka HotelDalší recenze tohoto produktuProhlédnout si stránku výrobkuVery convenient location. Comfortable rooms. Excellent staff.

Ithumba CampDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe camp is beautiful and private and the opportunity to visit the DSWT reintegration unit is one of the most unique experiences in the world.

Samburu Intrepids CampDalší recenze tohoto produktuProhlédnout si stránku výrobkuComfortable tents. Very attentive staff and excellent food.

Ol Seki Hemingways CampDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe most luxurious safari camp that we have ever experienced. The tents were stunning, staff fantastic and food was excellent.

Chipata Protea HotelDalší recenze tohoto produktuProhlédnout si stránku výrobkuVery friendly and attentive staff. Lovely hotel and rooms with good restaurant

Flatdogs CampDalší recenze tohoto produktuProhlédnout si stránku výrobkuSimply quality service and a warm welcome from all members of staff from managers to catering team. Safari guides were very knowledgeable and shared this with passion and real interest. Great care...Přečíst další

Serengeti Kati Kati Tented CampDalší recenze tohoto produktuProhlédnout si stránku výrobkuRight in the middle of the park. Comfort in the wild.

Ngorongoro Farm HouseDalší recenze tohoto produktuProhlédnout si stránku výrobkuLovely complex outside the crater.

Lake Burunge Tented CampDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe place in itself is great, although a bit remote from Tarangire.

Kulala Desert LodgeDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat lodge and friendly staff. We left just as it started to get crowded there, but I could see how the lodge would feel a bit crowded if every room is full.

Desert Rhino CampDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe staff here was incredible. I loved the Rhino tracking and drives as well. I felt a bit sick one of the mornings, and they were quick to get a doctor on the phone to speak with me. Being so...Přečíst další

Roho ya SelousDalší recenze tohoto produktuProhlédnout si stránku výrobkuGREAT camp, a true glamping experience. At night, the hippos were snacking on trees near our bed. During the daytime, an elephant visited the main restaurant and stood only a few meters away from us....Přečíst další

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?