Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Tiger Sales & Lettings Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25 recenzí

Trusted Customer

7 years ago

Co říká Trusted Customer o Tiger Sales & Lettings:

Not recommended

Really bad feedback. Completely generic. All feedback the same. Would not recommend

Craig

Tiger Sales & Lettings

7 years ago

Mrs Nausino,

Thank you for your feedback and I can only apologise if you felt that the feedback from the 37 viewings that we arranged on your property was not of a standard that you expected.

I have taken a look at the viewing notes from your property and it appears to me that the feedback provided was not generic but that we received very similar feedback from many of the persons that viewed your property; reflecting issues such as property condition, works required and concerns over the area.

Unfortunately, the feedback that we receive for a property is out of our control and although, we do provide honest feedback to our clients so that they can understand the market positives and negatives - at times it can be quite difficult for a home owner to receive unfavourable feedback, which is understandable.

That being said, we were very happy to have agreed a sale and managed this through to completion on your behalf and thank you once again for your business.

Craig Webster

Managing Director

Tiger Sales & Lettings

Trusted Customer

7 years ago

I completely disagree with what you are saying and I have copies of the generic emails that I can send to you. I asked for more detailed feedback on several occasions and was told that you couldn't give me any. Also, once there was an offer accepted on the property, you never once contacted me to keep me updated on the sale. It was always me contacting you to chase up. Please check your records on this.

Trusted Customer

7 years ago

Co říká Trusted Customer o Tiger Sales & Lettings:

Not sure why you sent this as I didn't purchase. ....I sold!

Trusted Customer

ex Blackpool

7 years ago

Co říká Trusted Customer o Tiger Sales & Lettings:

Staff very helpful if I could I would give them 4.1/2 stars would recommend Tiger Estates. Very satisfied with the service they provided.

Trusted Customer

7 years ago

Co říká Trusted Customer o Tiger Sales & Lettings:

excellent

Hi we did not buy chaffinch close we sold it but the service was very professional Regards L Stokes

Craig

Tiger Sales & Lettings

7 years ago

Hi Lance,

Thank you so much for your review and I am glad that you found us professional to deal with.

There appears to be some confusion caused from the review question when clients such as you and Julie have bought and sold with us - we are trying to resolve this to make it clearer.

Thank you so much once again for your business and I hope that you have the new brewery set up in your new home.

Thanks,

Craig Webster

Managing Director

Tiger Sales & Lettings

Důvěryhodný zákazník

7 years ago

Inexperienced sale.

Craig

Tiger Sales & Lettings

7 years ago

Hello

Thank you for your review and I am sorry that you feel that we are only worthy of a 3 star review.

It would really help us if you can provide a little more information as to why you felt it was an inexperienced sale.

I can see from the notes on file that Michelle and Reece both dealt with your sale and that we liaised between you and the purchaser, including whilst your were out of the U.K and had paperwork completed and signed in our offices as well as our client account used for the transfer of funds for the sale.

I look forward to receiving further information and how we can improve our service going forward.

Thanks,

Craig Webster

Managing Director

Tiger Sales & Lettings

Důvěryhodný zákazník

7 years ago

You put my purchase as Roundhay, You put this as a purchase, it was a sale, the purchase was Rosebery Avenue

Craig

Tiger Sales & Lettings

7 years ago

Hello,

Thank you so much for taking the time to provide a review.

I understand that there is some confusion being caused by the way the review is asking the question when being sent to clients that have both bought and sold through Tiger Sales & Lettings - we are currently working on this to make it more clear.

At the moment we are obtaining feedback on our sales side from clients who have sold through Tiger and you will likely receive a feedback request for the purchase in due course.

Thanks,

Craig Webster

Managing Director

Tiger Sales & Lettings

Důvěryhodný zákazník

7 years ago

Excellent Service from Tiger Sales

I used Tiger Sales on Whitegate Drive Blackpool to sell my mother's property. I received excellent service from all the team at Tiger especially Gail who kept me informed of the progress throughout...

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Craig

Tiger Sales & Lettings

7 years ago

Hello

Thank you so much for your positive feedback and I am glad that we successfully sold your mother's property and got it through to completion despite a few challenges.

I will let Gail know that you have provided some super feedback for her.

We look forward to working on your behalf again in the near future.

Thanks,

Craig Webster

Managing Director

Tiger Sales & Lettings

Trusted Customer

7 years ago

Co říká Trusted Customer o Tiger Sales & Lettings:

Got the job done! No complaints.

Craig

Tiger Sales & Lettings

7 years ago

Hi Richard,

Thank you for taking the time to leave us with feedback.

I am glad that we got the job done for you and achieved within 2% of asking price and we look forward to working on your behalf in the future.

Thanks,

Craig Webster

Managing Director

Tiger Sales & Lettings

Trusted Customer

Thornton

7 years ago

Co říká Trusted Customer o Tiger Sales & Lettings:

Fantastic service and great staff who really do care

Very professional kept me informed all the way. Experts in their field and great staff. Thank you Tiger for making the process so smooth and painless.

Craig

Tiger Sales & Lettings

7 years ago

Hi Rob,

Thank you so much for your positive feedback and happy as always to take the hassle out of selling and lettings.

I will forward your positive feedback to the team.

Thanks,

Craig Webster

Managing Director

Tiger Sales & Lettings

Trusted Customer

Blackpool

7 years ago

Co říká Trusted Customer o Tiger Sales & Lettings:

If in doubt choose Tiger!

Amazing service. Sold our house within a week. Always on hand for advice right up to moving day and take any worries you may have away. We've moved 3 times in 10 years and was by far the most stress...

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Craig

Tiger Sales & Lettings

7 years ago

Thank you for your positive feedback and I am very pleased that we could help you with your sale and make the process as stress free as possible.

I hope that you are enjoying your new home and we look forward to working on your behalf again for your next move.

Thank you,

Craig Webster

Managing Director

Tiger Sales & Lettings

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Další informace o společnosti Feefo

Recenze společnosti Tiger Sales & Lettings

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?