Just booked a short break at Thorpe Park, staying in the Shark Hotel, the website was extremely easy to use and the whole transaction was done within a couple of minutes. Got a great deal on the...
Booked a break on line, really quick and easy. No problems. Confirmation email came through straight away with tickets and a really good information page.
was told I was incorrect with details needed on the website from staff then I receive an email how to make a booking using zeros then deleting some of them! I would never of guessed! Website is...
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Customer Care
THORPE Breaks
9 years ago
Hi there.
Thanks for the feedback.
From looking at your booking it appears that you have booked on a Merlin Annual Pass rate.
The field in which you are referring to does in fact require the merlin pass number for the booking to be completed.
Sometimes guests don't always have their passes on them for a number of reasons, so what our customer experience team do in order to help, is temporarily fill this filled in in until you arrive with your pass.
I do apologise if this was not made clearer to you at the time.
All things aside we we wish you all fantastic trip to Thorpe park.
Warm Regards,
Ben
Very good deal hotel for four for one night plus breakfast and two day park tickets so basically hotel was more or less free. Operator had to ring me back as could not get hold of hotel straight...
THORPE Breaks is the official short breaks provider for THORPE PARK; packages include Theme Park tickets and an overnight stay in the THORPE SHARK Hotel or one of our recommended hotels in the nearby area.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
THORPE Breaks is the official short breaks provider for THORPE PARK; packages include Theme Park tickets and an overnight stay in the THORPE SHARK Hotel or one of our recommended hotels in the nearby area.