Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

THL Direct Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/thl-direct | Feefo

Zobrazení všech 340 recenzí

Trusted Customer

6 years ago

Datum nákupu: 07/08/2018

Co říká Trusted Customer o THL Direct:

easy and friendly

Aidan

THL Direct

6 years ago

Dear Client,

Thank you for your review when you borrowed an Instalment loan from THL Direct.

As a direct lender we always aim to make the process from application through to completion as quick and simple as possible.

THL loans are based on daily interest of 0.8% and have no hidden or upfront charges making it easy to explain and understand for our clients.

Thank you again

THL Direct

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 07/08/2018

Happy customer

Took me a while to get through, but after finally being able to speak to someone. I found Chen to be extremely helpful and personable. Fast, efficient and easy to get the loan

Aidan

THL Direct

6 years ago

Dear Client,

Thank you for your review when you borrowed your Response Funding Instalment loan.

We apologise that you were unable to get through at the 1st time of trying. We aim to speak to our clients as quick as possible and always aim to make the customer journey as quick and simple as possible from application through to completion.

We will pass on your kind comments to Chen

Thank you again

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 06/08/2018

Co říká Trusted Customer o THL Direct:

Excellent. Well explained. Great telephone manors. Very fast. Really recommend

Aidan

THL Direct

6 years ago

Dear Customer,

Thank you for taking the time out to do a review when you borrowed from THL Direct.

As a direct lender we like to read our clients reviews and wherever possible improve our systems and process. We aim to make the whole application process from start through to completion as quick and simple as possible.

Thank you again

THL Direct

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 02/08/2018

Easy and fast to deal with

Aidan

THL Direct

6 years ago

Dear Client, thank you for your review when you borrowed from THL Direct.

As a direct lender we like to read these reviews as we aim to make the whole application process as quick and simple as possible

Thank you

THL Direct

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 30/07/2018

Quick and good service

Very fast service. No paper work. Quick and fast trasfer money to account.

Aidan

THL Direct

6 years ago

Dear Client,

Thank you for your review with THL Direct.

We are pleased to hear you had a good customer journey and found our service quick and simple.

THL have no upfront or hidden charges and have a daily interest rate of 0.8% which makes our loans easy to explain and understand.

Thank you again

THL Direct

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 11/07/2018

Co říká Trusted Customer o THL Direct:

The service was really quick and friendly. It took a few attempts to get through to someone but when I did the man was helpful and efficient.

Aidan

THL Direct

6 years ago

Dear Customer,

Thank you for your review when you borrowed from THL direct for your Instalment loan.

We apologise that you needed to call more than once. however, we are very glad to hear you had a good customer journey from then onwards. We aim to make the whole process from application to completion as quick and simple as possible

Thank you again

THL Direct

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 10/07/2018

Co říká Trusted Customer o THL Direct:

i was very impressed with THL Direct. they listen to my situation & Helped & understood. so Thanks THL Direct. Helpful Staff i would 100% use this service again. Thanks Adam

Aidan

THL Direct

7 years ago

Dear Customer,

Thank you very much for your review when you took out your THL Direct Instalment loan.

We aim to make your customer journey as quick and simple as possible from application through to completion.

We will pass on your kind comments to our customer service team

Thank you again

THL Direct

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 09/07/2018

Co říká Trusted Customer o THL Direct:

They were very good and efficient I would recommend them

Aidan

THL Direct

7 years ago

Dear client,

thank you for your review when you took out your THL Direct Instalment loan.

As a direct lender we aim to make your customer journey as pleasant as possible, quick and simple from application through to completion.

THL Direct have a daily interest of 0.8% with no hidden or upfront charges making our loans easy to explain and understand.

Thank you again

THL Direct

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 09/07/2018

Co říká Trusted Customer o THL Direct:

Very good re-application process and direct contact with a member of the THL team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 06/07/2018

Very slow process

I think the process is very slow and I had to do all the calling ,it seemed like you didant want my business

Aidan

THL Direct

7 years ago

Dear Client,

We are very sorry to hear that you have not been entirely satisfied with the service when you borrowed from THL Direct. We always aim to make your process from application through to completion as quick and simple as possible and can only apologise if this standard had dropped and we will aim to improve this if you require our service again.

Thank you for your custom

THL Direct

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O THL Direct

As a responsible payday loan direct lender we don't charge any fees. The only cost is daily interest of 0.8% on the amount you borrow. This means no upfront fees, late fees, late interest or default fees. If approved you will only pay for the time you borrow!

Přečíst vše

01202 232 160

55 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7RB, United Kingdom

Proč věřit recenzím Feefo?