Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti The Works

http://www.theworks.co.uk

DOBRÁ

Inspiring and empowering customers to read, learn, create and play

Služba

3.2

556

100

105

448

1,284

hodnocení za poslední rok

Zobrazení všech 269,282 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Children's books 📚 and crayons 🖍

Good quality books ,arrived in quick time & well protected the crayons were wonderful & bright colours & easy for my grandchildren to hold well done 👏

Sarah Murrant

Ověřeno Feefo

GBR

10 months ago

Co říká Sarah Murrant o The Works:

Shocking

Took 3 weeks to start processing our order for them to send 3 items and tell me the rest is out of stock. Tried to blame the wait time on evri. Shocking customer service and wait time

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed with items missing. As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received all of your order. We are working hard on getting our processes rectified and our despatch times improved. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

carmel scott

Ověřeno Feefo

10 months ago

Co říká carmel scott o The Works:

very good service

Amanda

Ověřeno Feefo

10 months ago

Co říká Amanda o The Works:

Takes far too long to dispatch anything !!

Donna Smith

The Works

9 months ago

Good morning, Thank you for your feedback. I'm very sorry to hear that your order was delayed. As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are working hard on getting our processes rectified and our despatch times improved. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Carol Nixon

Ověřeno Feefo

GBR

10 months ago

Co říká Carol Nixon o The Works:

Great purchase of calendar and diary

Excellent Items very good value for money

Dana Rogo

Ověřeno Feefo

10 months ago

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Arrived in the designated time and was well packaged

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Patricia Brooman

Ověřeno Feefo

GBR

10 months ago

Co říká Patricia Brooman o The Works:

dont bother

very poor had to phone about my missing order and was told it had been cancelled!!! due to warehouse problems. why wasnt i contacted?

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received your order. We are working hard on getting our processes rectified and our despatch times improved. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Problems with delivery sorted by company.

This delivery had complications but they works did eventually deal with the problems though is did become complicated. It was not delivered when expected after a week I contacted them as the items...

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