Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

The Works Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

excellent goods and service

0

SU

Sue

Ověřeno Feefo

GBR

9 months ago

Co říká Sue o The Works:

Shop

I had to go into the shop itself as I had ordered £50 worth of craft items on-line. These items hadn’t been delivered in 3 weeks even though I had emailed and phoned a number of times to ask where my...

Přečíst další

0

CG

casey griffiths

Ověřeno Feefo

GBR

9 months ago

Co říká casey griffiths o The Works:

Quick. Simple and easy website to use

Always love going into store and looking online Quick postage. Well packed

0

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Good service

Quick efficient service as when used before.

0

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Ideal

Ideal way to shop.

0

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Excellent company

Great website good products at good prices quick delivery’s the items were of a very high quality and really good value

0

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Order not received

Very poor - ordered some art canvases on 22 Oct. Was told two and a half weeks later that some of the items were not in stock. They refunded this when I chased. The remaining items still hadn’t...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

EB

Esgher Buchan

Ověřeno Feefo

GBR

9 months ago

Co říká Esgher Buchan o The Works:

Great product

Great products. Lovely helpful staff. Great prices.

0

LH

Lena Hill

Ověřeno Feefo

9 months ago

Co říká Lena Hill o The Works:

Will never buy on line from the Works again.......

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

NG

Nuria Garcia

Ověřeno Feefo

9 months ago

Co říká Nuria Garcia o The Works:

Home delivery

They offer fast delivery, most goods are in stock and easy ordering on their website

0

Recenze společnosti The Works

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?