Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti The Works

http://www.theworks.co.uk

DOBRÁ

Inspiring and empowering customers to read, learn, create and play

Služba

3.4

715

113

108

451

1,463

hodnocení za poslední rok

Zobrazení všech 269,282 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Missing items and damaged box

Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again

Donna Smith

The Works

2 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Diane

Ověřeno Feefo

GBR

2 months ago

Co říká Diane o The Works:

Good selection

Good variety of books, which are reasonably priced, also quick delivery.

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Disappointing!

Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...

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Lorraine Elvin

Ověřeno Feefo

GBR

2 months ago

Co říká Lorraine Elvin o The Works:

Books and crafts

Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...

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Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Great icompany, but disappointing news re online service!

The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...

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Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Works Delivery

It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.

Alexandra Teixeira

Ověřeno Feefo

3 months ago

Judith Higby

Ověřeno Feefo

GBR

3 months ago

Co říká Judith Higby o The Works:

Great job “ thanks “

Great service , as always !! I buy most of my Brownie’s craft and more needs from , The Works. Have done for years !! The service is excellent.

Perrynobs

Ověřeno Feefo

3 months ago

Co říká Perrynobs o The Works:

I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo