Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti The Works

http://www.theworks.co.uk

DOBRÁ

Inspiring and empowering customers to read, learn, create and play

Služba

3.2

556

100

105

448

1,284

hodnocení za poslední rok

Zobrazení všech 269,282 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

Excellent service

The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

Gifts

Orderd items came nxt day delivery really good value

JLM

Ověřeno Feefo

GBR

8 months ago

Co říká JLM o The Works:

Hopeless customer service

As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Kirstin Maloney

Ověřeno Feefo

GBR

8 months ago

Co říká Kirstin Maloney o The Works:

Very slow delivery - be prepared

Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Barnara Mitchell

Ověřeno Feefo

8 months ago

Co říká Barnara Mitchell o The Works:

My Favourite

Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me. I also value the range of...

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Hayleigh Kemp

Ověřeno Feefo

GBR

8 months ago

Co říká Hayleigh Kemp o The Works:

Terrible

Never received my items and waited a month for any information and refund

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

Great Value

Good choice of books, great value and quick delivery.

Chris Jones

Ověřeno Feefo

GBR

8 months ago

Co říká Chris Jones o The Works:

The works, works

Excellent service, great delivery

Mavaurneen Daynes

Ověřeno Feefo

8 months ago

Co říká Mavaurneen Daynes o The Works:

Excellent

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

Order cancelled by The Works at last minute

Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo