Ordered on December 4th. Delivered on the 24th. Other suppliers have deliveries in 2-4 days. This shop is great to visit in person but I won't order from them again.
Asha
The Whisky Shop
1 year ago
Thank you for your feedback, and we’re sorry to hear about your frustration with the delivery time. As stated in our policy, transatlantic deliveries typically require a lead time of 7-10 working days and we ask customers to allow up to 21 days for delivery. This is to account for any delays, especially during the busy festive period.
Thank you for taking the time to leave your review. We sincerely apologise for any confusion regarding the delivery time.
Recenze produktu
Asha
The Whisky Shop
1 year ago
Thank you for sharing your feedback, and we’re sorry to hear about your frustration with the delivery time. As outlined in our policy, transatlantic deliveries generally take 7-10 working days, and we advise customers to allow up to 21 days for delivery, especially to account for potential delays during the busy festive season. We truly appreciate you taking the time to leave your review and sincerely apologize for any confusion regarding the delivery timeframe.
Thank you for your feedback, and we’re sorry to hear that you feel there’s been no activity since joining the W Club Premium membership. Since November, we’ve hosted several exciting opportunities, including multiple ballots, Digital Drams, Whisky Wednesdays, and over 20 in-store events across the country. Additionally, as a W Club Premium member, you’ve been earning 4 points per pound spent and enjoying free shipping on all your orders.
We’d love to help you make the most of your membership! If you're not sure how to access these events or take advantage of your benefits, please feel free to reach out. We can guide you through how to get involved with upcoming ballots, events, and other perks. Let us know how we can assist, and we’ll be happy to ensure you don’t miss out on any of the great opportunities available to you!
Recenze produktu
Asha
The Whisky Shop
1 year ago
Thank you for your feedback, and we’re sorry to hear that you feel there’s been no activity since joining the W Club Premium membership. Since November, we’ve hosted several exciting opportunities, including multiple ballots, Digital Drams, Whisky Wednesdays, and over 20 in-store events across the country. Additionally, as a W Club Premium member, you’ve been earning 4 points per pound spent and enjoying free shipping on all your orders.
We’d love to help you make the most of your membership! If you're not sure how to access these events or take advantage of your benefits, please feel free to reach out. We can guide you through how to get involved with upcoming ballots, events, and other perks. Let us know how we can assist, and we’ll be happy to ensure you don’t miss out on any of the great opportunities available to you!
Asha
The Whisky Shop
1 year ago
Thank you for your feedback, and we’re sorry to hear that you feel there’s been no activity since joining the W Club Premium membership. Since November, we’ve hosted several exciting opportunities, including multiple ballots, Digital Drams, Whisky Wednesdays, and over 20 in-store events across the country. Additionally, as a W Club Premium member, you’ve been earning 4 points per pound spent and enjoying free shipping on all your orders.
We’d love to help you make the most of your membership! If you're not sure how to access these events or take advantage of your benefits, please feel free to reach out. We can guide you through how to get involved with upcoming ballots, events, and other perks. Let us know how we can assist, and we’ll be happy to ensure you don’t miss out on any of the great opportunities available to you!
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
