My son asked me to bring back some scotch whisky from my recent trip to Edinburgh. I saw the Whisky Shop while walking around on my last night there, so I went in. I know absolutely nothing about...
The delivery was fast - although to the wrong address - not sure if that was a problem with the shop itself or the delivery company. When I called the shop to have the problem sorted, they were very...
Found the process from ordering to collection with regular updates. On going to collect the whisky staff were friendly, knowledgable and accommodating.
Datum nákupu: 19/10/2015
0
Sdílet
TC
Trusted Customer
10 years ago
Co říká Trusted Customer o The Whisky Shop:
waiting for e mail from yourselves did not recieve one had phonop
Recenze produktu
Datum nákupu: 18/10/2015
0
Sdílet
Důvěryhodný zákazník
10 years ago
You should asign someone to contact with customer for every order.
Ordered as a surprise for husband's birthday. Received email next day later confirming collection. Received phone call same day from man with very loud voice: hello this is the Whisky shop Trentham....
The whisky I ordered was for my husband's birthday. It came on the day promised. He tells me the quality is superb and he is savouring a tipple or two each evening. So he is delighted. I would...
I've had an email saying I could collect my order on Friday from my closest Whisky Shop, however the item has not yet arrived and also was not on the picking list at the shop. I'm sure it's on its...
Přečíst další
Důvěryhodný zákazník
10 years ago
I honestly thought most reviews were not read, but I'm glad to say after reporting my unfortunate experience, I have now received my whisky. I was contacted by a Whisky Shop staff member, who swiftly sorted out my delayed order.
These things happen, so I've changed my review rating to reflect the very good after care service from the Whisky Shop.
Neil
The Whisky Shop
10 years ago
Hi There
Thank you for the opportunity to help you with this order and thank you for taking the time to leave your feedback. If there is anything that we can do to help going forward please do not hesitate to get in touch.
Kind regards
The Whisky Shop Team
Recenze produktu
Důvěryhodný zákazník
10 years ago
It's as I remember, sweet and smokey nose of liquorice and salt and pepper peat, depth with a fruit cake & sherry taste, long lingering finish. A truly special dram that will be missed.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
