Recenze společnosti The Pearl Company

Dear Customer, Thank you for your feedback - we’re really sorry to hear about the issue with your necklace chain. We take both product quality and customer service very seriously, so we were concerned to read your comments. Having looked into this, we haven’t been able to find any record of contact from you. We’d really appreciate the opportunity to put this right for you. If you’re able to call our customer service team on 01908 523155, we can arrange for a replacement chain to be sent out as quickly as possible. We look forward to hearing from you and resolving this for you. Kind Regards, Customer Service Team