Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

The Odd Company Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/the-odd-company | Feefo

Zobrazení všech 523 recenzí

Henrietta

6 years ago

Datum nákupu: 28/11/2018

Co říká Henrietta o The Odd Company:

The Odd Mattress Company provided the most fantastic customer service, as well as a first class product. I was very well advised in the lead up to deciding which mattress to get and it was clear the...

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Jillian

6 years ago

Datum nákupu: 17/10/2018

Co říká Jillian o The Odd Company:

Great company would recommend

Excellent company who know what they are talking about, and gave good advice. Delivered on time, well packaged.

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James

London

6 years ago

Datum nákupu: 07/11/2018

Co říká James o The Odd Company:

Easy to organise delivery and great mattress. Overall delighted.

Extremely comfortable and spacious mattress, absolutely love it!

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Ann

Surbiton

6 years ago

Datum nákupu: 01/06/2018

Nahraná média

I have purchased several mattresses for my clients and I will be back!

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Co říká Ann o The Odd Company:

I have purchased several mattresses for my clients and I will be back!

This company has a fantastic service ethos. There is nothing they don't know about their mattresses and they are extremely helpful. The mattresses are of great quality and are super-comfortable

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Rachel

Wilmslow

6 years ago

Datum nákupu: 01/11/2017

Co říká Rachel o The Odd Company:

Could not recommend the company due to the problems.

The odd mattress company is a great idea - I ordered two “trundle beds” at about £2000. I was disappointed that one of the mattresses was quite soiled. I phoned up the company and it was replaced, ...

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Andrew

The Odd Company

6 years ago

Dear Rachel,

Thank you for your review. We are sorry to hear that despite our best efforts you do not feel our service met your expectations. As discussed at the time our suppliers were unable to supply castors of the size requested. Both Neil and the wider team did all we could to help in the circumstances.

Kind regards,

Chloe

The Odd Mattress Company Customer Care

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Fiona

London

6 years ago

Datum nákupu: 22/10/2018

Co říká Fiona o The Odd Company:

Very friendly and efficient service. I have been buying from them for twelve years and they are always very reliable. Excellent product.

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Tanya

6 years ago

Datum nákupu: 02/10/2018

Co říká Tanya o The Odd Company:

Very good customer service with good communication and prompt delivery l.

Very good communication and customer service have ordered the with them on several occasions and always impressed prompt delivery .

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Josie

Weymouth

6 years ago

Datum nákupu: 15/10/2018

Co říká Josie o The Odd Company:

Perfect

Received great advice and were delivered a superb mattress. Exactly what we needed. Thank you

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Elizabeth

6 years ago

Datum nákupu: 15/10/2018

Co říká Elizabeth o The Odd Company:

Excellent quality natural beds

I have bought 6 beds in total from this company and several friends have bought from them on our recommendation. The service is personal and very good indeed, the beds are excellent and very good...

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Patranella

Southsea

6 years ago

Datum nákupu: 01/12/2017

Co říká Patranella o The Odd Company:

Excellent advice and fantastic service - so pleased with results

I spent a lot of time checking the measurements of my bed and bed base- I was so impressed by Neil’s patience and knowledge. He guided me though and reassured me. When the bed basebarrived it fitted...

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O The Odd Company

For over 35 years The Odd Company have specialised in producing odd sized and made to measure fully sprung mattresses. We use traditional British craftsmanship to create a product of outstanding quality, ensuring our customers enjoy an exceptional night’s sleep. Our mattresses contain the highest quality natural fillings including lamb’s wool, cashmere and horse hair. Delivering to the whole of the UK and beyond, The Odd Company is your go to, for a highly personalised service to ensure an excellent night’s sleep.

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01772 786666

The Print Mill, Rosebery Street, Elland, West Yorkshire, HX5 0HT, United Kingdom

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