Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti The Luxury Holiday Company

https://www.theluxuryholidaycompany.com

VÝJIMEČNÁ

Specialists in luxury and ultra-luxury holidays

Služba

4.9

hodnocení za poslední rok

Zobrazení všech 314 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Helpful

Helpful,well informed and prompt

Mrs Julie Partlow

Ověřeno Feefo

8 years ago

Co říká Mrs Julie Partlow o The Luxury Holiday Company:

Adam was very professional and listened to what I wanted from the holiday. He was very prompt in getting back to me and the information he sent was very informative

Dr Edward Wojakovski

Ověřeno Feefo

8 years ago

Co říká Dr Edward Wojakovski o The Luxury Holiday Company:

I have still n’ont received my Tyra le documents . I also found the follow up after sale not too the expected level of the pre sale service

emarketing

The Luxury Holiday Company

8 years ago

Dear Mr Wojakovski

We are very sorry to hear you are not satisfied with the level of service we provided. Could you please contact us with more information about what you are unhappy with so we can investigate for you? You can contact me directly via laura.davey@theluxuryholidaycompany.com. We sent your documents on 20th June; if you have not yet received these please let us know and we will reissue them immediately.

Kind Regards

Laura Davey

– Client Relations Supervisor

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

I haven't been on the holiday yet! However booking was great. Very quick to respond, the only travel company who bothered to call me about my enquiry. Been very helpful throughout.

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

excellent service

Staff very helpful, made sure they understood my requirements and provided the options I requested and price comparable with booking direct in most cases

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Personal touch -- got back to me right away after I made an initial inquiry. Seemed very caring and personable.

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Dealt with my enquiry quickly and efficiently. Very helpful and polite.

Mrs Sophie Beezer

Ověřeno Feefo

8 years ago

Co říká Mrs Sophie Beezer o The Luxury Holiday Company:

They were very good at revising options to fit with our needs. I would say the literature is not ver luxury. I think I had a picture of a road and a plane wing on mine

emarketing

The Luxury Holiday Company

8 years ago

Dear Mrs Beezer

Thank you for your feedback. Regarding the literature you received, we have since overhauled our documentation and, while it may not have benefitted you at time of booking, I trust you will be satisfied with the quality of it should you book with us again. We wish you a fabulous holiday ahead.

All the best

Laura Davey

– Client Relations Supervisor

Mr Brian Perry

Ověřeno Feefo

Tadworth Surrey.

8 years ago

Co říká Mr Brian Perry o The Luxury Holiday Company:

Great product knowledge,warm reception and delightful attitude.

To be most highly recommended and would certainly book with them again.

Mr Robert Moore

Ověřeno Feefo

8 years ago

Co říká Mr Robert Moore o The Luxury Holiday Company:

Perfect Service

Perfect service, every question was answered and nothing was too much trouble to sort out including vegetarian food and choice of hotel.

Neobdržel/a jste pozvánku k recenzi?

Součást iniciativy Treefo

Spolupracujeme se společností Ecologi na financování projektů výsadby stromů výměnou za recenze, které shromáždí The Luxury Holiday Company

Další informace o společnosti Treefo

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo