Lowest price but you have to do all the leg-work yourself...
Fix website problems (e.g., couldn't complete the purchase online).
Explain in advance that payment is authorised and then taken many days later, etc.
Jordan
The Insurance Emporium
7 years ago
Hello, we're really sorry to learn of the difficulties you've experienced when trying to complete purchase online. We aren't aware of any issues on our end. We've just done a test and everything is running smoothly.
We aim to collect a card payment within 5-7 working days which is standard across the industry, similarly, a direct debit will collect within 10 working days once the policy has been set up.
If you'd like to provide further information as to what happened when using the website please email feedback@emporium.co.uk
Kind regards
The Insurance Emporium
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TC
Trusted Customer
7 years ago
Co říká Trusted Customer o The Insurance Emporium:
the power of being covered
good service and easy to sign up for ins hope if anything happens with lexxie that what cover I have covers anything in the near future
Jordan
The Insurance Emporium
7 years ago
Hello!
Thank you for the excellent feedback and review, we're confident we can deliver a 5 star service should you need us in future!
The Insurance Emporium
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TC
Trusted Customer
7 years ago
Co říká Trusted Customer o The Insurance Emporium:
Very efficient
Jordan
The Insurance Emporium
7 years ago
Thank you for the excellent rating and feedback! Welcome aboard!
The Insurance Emporium
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Důvěryhodný zákazník
7 years ago
straight foreward
from getting a quote to setting up a policy very simple
Jordan
The Insurance Emporium
7 years ago
Thank you for the excellent review and feedback! We really appreciate you taking the time to leave it!
The Insurance Emporium
0
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TC
Trusted Customer
7 years ago
Co říká Trusted Customer o The Insurance Emporium:
good price
easy to use and a reasonable price
Jordan
The Insurance Emporium
7 years ago
Thanks for the excellent feedback and review!
The Insurance Emporium
0
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Důvěryhodný zákazník
7 years ago
Very reasonably priced
Jordan
The Insurance Emporium
7 years ago
Hello, thank you for the 5 star rating! We really appreciate it!
The Insurance Emporium
0
Sdílet
TC
Trusted Customer
7 years ago
Co říká Trusted Customer o The Insurance Emporium:
Great price, straight forward and easy to do.
Was looking for a new pet insurance quote (my previous renewal was ridiculous). The Insurance Emporium came up on a comparison site I was using, prices were very favourable for my two dogs. The...
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Jordan
The Insurance Emporium
7 years ago
Thank you for your feedback and review, we're pleased to see that both the premium and application procedure met with your approval! We can't ask for more than a recommendation!
The Insurance Emporium
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Důvěryhodný zákazník
7 years ago
Very good coverage at very competitive rates
Jason Milner
The Insurance Emporium
7 years ago
Thank you for your positive feedback Andrea.
The Insurance Emporium
0
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TC
Trusted Customer
7 years ago
Co říká Trusted Customer o The Insurance Emporium:
Agent was good, but I’m yet to receive my documents by email or post.
Jason Milner
The Insurance Emporium
7 years ago
We're sorry that you haven't received your policy documentation, our Customer Experience Manager has emailed these across to you.
The Insurance Emporium
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Důvěryhodný zákazník
7 years ago
Great customer service, not great being emailed just after midnight!
The customer service over the telephone was excellent, but being sent an email just after midnight was not great as it woke me up!
Jordan
The Insurance Emporium
7 years ago
Hello,
Thank you for your review and feedback! We're sorry about the email waking you up!
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
We aim to collect a card payment within 5-7 working days which is standard across the industry, similarly, a direct debit will collect within 10 working days once the policy has been set up.
If you'd like to provide further information as to what happened when using the website please email feedback@emporium.co.uk
Kind regards
The Insurance Emporium