Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze The Insurance Emporium

Zobrazení všech 6,931 recenzí

Trusted Customer

7 years ago

Co říká Trusted Customer o The Insurance Emporium:

Very quick response, problem resolved. thank you

I am unable to view my policy documents

Jordan

The Insurance Emporium

7 years ago

Thank you for your feedback and review, we're sorry to learn that you can't read your documents. We can see that they've been downloaded through our online portal. We've printed a copy and posted them first class for you today. The Insurance Emporium

Trusted Customer

7 years ago

Thank you I have changed the review.

Trusted Customer

7 years ago

I am very disappointed that Jordan has not done what he said and therefore I have changed my review.

Jordan

The Insurance Emporium

7 years ago

Good morning, I'm sorry to learn that the documents haven't arrived. It's not the case that I haven't posted them as you suggest. Once in the post we are reliant on the postal service; whilst uncommon, mail can go astray. I've put another copy in the post this morning. Kind regards

Trusted Customer

7 years ago

Co říká Trusted Customer o The Insurance Emporium:

Buy,buy,buy

Ease of use of website,overall pricing very fair

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! Thank you for the brilliant review and feedback! The Insurance Emporium

Trusted Customer

7 years ago

Co říká Trusted Customer o The Insurance Emporium:

excellent service insetting up. no idea yet of service /follow up etc if when i need to use them. Then the time to rate,.

Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for the excellent feedback and review, we're confident we can match the 5 star service should you need to use us in future. The Insurance Emporium

Trusted Customer

7 years ago

Nahraná média

Zobrazit všechna média (1)

Co říká Trusted Customer o The Insurance Emporium:

Great service, great price

I think this is a great value for money policy. The service was easy and quick over the phone and automatically qualified for a multi-pet discount. Had to claim last November for my dog that sadly...

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Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for the brilliant review and feedback. We're really sorry to hear of your terrible loss. We're glad to be here for your new furry friend. The Insurance Emporium

Trusted Customer

7 years ago

Co říká Trusted Customer o The Insurance Emporium:

Excellent

Easy to set up good price

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! Thank you for the 5 star rating. The Insurance Emporium

Trusted Customer

Withernsea

7 years ago

Co říká Trusted Customer o The Insurance Emporium:

Excellent service

Very easy to use, and took about 10 mins to insure my caravan

Jordan

The Insurance Emporium

7 years ago

Thanks for the excellent review and feedback! Glad you found the product for you, hope you have many great adventures in your caravan. The Insurance Emporium

Trusted Customer

7 years ago

Co říká Trusted Customer o The Insurance Emporium:

Good rates

Still waiting for a reply to a change to the policy

Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for your review and feedback. We're sorry to hear you're awaiting a reply - can you please email feedback@emporium.co.uk your request and we'll get it looked into straight away. Kind regards The Insurance Emporium

Důvěryhodný zákazník

7 years ago

Exellent customer service, very helpful and a good rice

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! We thank you for taking the time to leave this excellent review! The Insurance Emporium

Důvěryhodný zákazník

7 years ago

Great insurance

Great insurance at a competitive price

Jordan

The Insurance Emporium

7 years ago

Thank you for the excellent review and feedback, we really appreciate it! The Insurance Emporium

Důvěryhodný zákazník

7 years ago

I made a mistake with my date of birth. So couldn't access my docs on line. I was told there is nothing I could do about it and I cannot get any info due to this. The customer service advisor should...

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Jordan

The Insurance Emporium

7 years ago

Thank you for your review and feedback. We're sorry to hear of the difficulties experienced in trying to get your documents viewed online. We've resent you the link which should allow you to register using your updated date of birth. Kind regards The Insurance Emporium

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti The Insurance Emporium

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?