Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Institute of Data & Marketing Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/the-idm | Feefo

Zobrazení všech 430 recenzí

Trusted Customer

8 years ago

Datum nákupu: 24/02/2017

Co říká Trusted Customer o Institute of Data & Marketing:

Good content and presenter engaging however too much to take in for a one d

Good content and presenter engaging however too much to take in for a one day course. More interaction with audience needed. A lot of listening and not enough tasks either group or individual...

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Abby Thompson

Institute of Data & Marketing

8 years ago

Hi Alex

Thank you for taking the time to leave the feedback regarding the course you attended on 24th February. I’m sorry that there was not enough group work for your preference, but I’m glad to hear that you enjoyed the course overall. I will feed back your comments regarding timings to the tutor so we can ensure that this does not happen again.

Many thanks

Abby Thompson

Training Manager

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 16/02/2017

A good course

It was a good course, but would have liked there to have been more practical work on how to improve the SEO on websites.

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 24/02/2017

Interesting and Engaging Tutor

Friendly and helpful staff on the day and an interesting and engaging tutor.

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 24/02/2017

Good Content

Content was good but could have allocated more time for the group activities, lunch wasn't very good either

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 23/02/2017

Not worth the price paid. Have received better, engaging, inspiring, presen...

Not worth the price paid. Have received better, engaging, inspiring, presentations before. Felt more like common discussion regarding new technology which I was already familiar with. Practical /team...

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Abby Thompson

Institute of Data & Marketing

8 years ago

Thank you for your feedback regarding the course you attended on the 21st February. I’m really sorry to hear your experience of the course did not meet your expectations. We continually develop and improve our courses so your feedback is very important to us. I will be in touch today to discuss your experience further.

Many thanks

Abby Thompson

Training Manager

Recenze produktu

Trusted Customer

8 years ago

Datum nákupu: 16/02/2017

Co říká Trusted Customer o Institute of Data & Marketing:

Booking thye course was easy and the fsacilities were fantastic, as was the...

Booking thye course was easy and the fsacilities were fantastic, as was the course itself.

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 16/02/2017

The only reason I have not rated you 5 stars is because we could never log ...

The only reason I have not rated you 5 stars is because we could never log in to our account. This issue was not resolved.

Recenze produktu

Trusted Customer

8 years ago

Datum nákupu: 14/02/2017

Co říká Trusted Customer o Institute of Data & Marketing:

The administrative team were quick to respond to my queries and gave helpfu...

The administrative team were quick to respond to my queries and gave helpful advice.

Recenze produktu

Trusted Customer

8 years ago

Datum nákupu: 31/12/2016

Co říká Trusted Customer o Institute of Data & Marketing:

I have only awarded 3 stars because communication prior to the course was c...

I have only awarded 3 stars because communication prior to the course was confusing and poor regarding passwords and whether and when they had been sent. However the online course itself was...

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Tracey Poulson, Director of learning

Institute of Data & Marketing

8 years ago

Dear Susan

Thanks for your feedback, it is always very helpful to receive this so we can follow up on any areas that need addressing. I apologise for the confusion prior to your course commencing and am following this up internally with my colleagues to ensure this does not happen to others. Great news that you feel the course content was excellent. With regards to unsubscribing from our marketing, please be assured I will follow this up internally - but note this does mean you will no longer receive any offers on other courses and as a graduate you are entitled to receive 20% off further training courses.

Thanks once again and I appreciate your response.

Tracey

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 31/01/2017

Good service by The Institute of Direct and Digital Marketing

Very clear and simple to follow.

Recenze produktu

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O Institute of Data & Marketing

For over 30 years, we have worked with over 100,000 marketers in over 30 countries to help them build practical skills, professional confidence and inspiring careers. Our professional alumni work in roles that define digital and data-driven marketing. Their stories are our story.

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02086140255

DMA House, 70 Margaret Street, London, Greater London, W1W 8SS, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Institute of Data & Marketing

Direct Marketing: EssentialsVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkupurchases? I'm not sure what I've purchased? if you mean the course itself then I am happy with the purchase

Search Engine Optimisation (SEO)Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuIt was easy to purchase this course as my company were just invoice for the amount.

Direct Marketing: EssentialsVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuThe course provided a good foundation for understanding the principles of Direct Marketing.

Digital Marketing StrategyVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuGood description of product and was as advertised

Digital Marketing StrategyVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuI've received free training which has been much better.

Copywriting MasterclassVíce recenzí pro tento výrobek (38)Prohlédnout si stránku výrobkuI took a lot away from the Copywriting Masterclass - more than I expected to, considering it was a one day course.

Copywriting MasterclassVíce recenzí pro tento výrobek (38)Prohlédnout si stránku výrobkuThe course was excellent. Our tutor Paul Chuter brought the course to life. I have already recommended the course to my colleagues.

Digital Copywriting: EssentialsVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuThe trainer was engaging and had lots of excellent pointers; she was good at tailoring the training to those attending. The included lunch was very nice, as was the selection of afternoon cakes.

The IDM Award in General Data Protection RegulationVíce recenzí pro tento výrobek (40)Prohlédnout si stránku výrobkuReally helpful and informative. Easy to use.

The IDM Award in General Data Protection RegulationVíce recenzí pro tento výrobek (40)Prohlédnout si stránku výrobkuGood value for money, thank you

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?