Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

The Consortium Care Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/the-consortium-care | Feefo

Zobrazení všech 87 recenzí

Trusted Customer

8 years ago

Datum nákupu: 14/02/2017

Co říká Trusted Customer o The Consortium Care:

Excellent service by The Consortium Care

very quick to sort out my problem

Sam

The Consortium Care

8 years ago

Hi Tricuro Support Ltd,

Thank you for providing us some great feedback!

Regards

Sam - Performance & Customer Engagement Manager.

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Trusted Customer

8 years ago

Datum nákupu: 10/02/2017

Co říká Trusted Customer o The Consortium Care:

Excellent service by The Consortium Care

Great company with great service!!

Sam

The Consortium Care

8 years ago

Hi Bedford Night Shelter,

Thank you for leaving us some great positive feedback!

Regards

Sam - Performance & Customer Engagement Manager.

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 10/02/2017

Would have given 5 stars , nothing wrong with product but I have mentioned ...

Would have given 5 stars , nothing wrong with product but I have mentioned before I don't like the contents being shown on address label as if I am out the young man next door takes them in for me...

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Sam

The Consortium Care

8 years ago

Hi,

Thank you for leaving us some good feedback.

In regards to the address labels I defiantly take on-board your point of view and have forwarded your comments on to the relevant team to see if there is anything that we can do,

Regards

Sam - Performance & Customer Engagement Manager.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

8 years ago

Datum nákupu: 08/02/2017

Co říká Trusted Customer o The Consortium Care:

Good service by The Consortium Care

efficient, fast,understanding and pleasant through and through

Sam

The Consortium Care

8 years ago

Hi Your Life Management-Claridge House,

Thank you for leaving us some great feedback,

Is there anything different we could do to achieve a 5 star rating?

Regards,

Sam - Performance & Customer Engagement Manager

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 17/02/2017

Service good but prices uncompetitive

good quick service but prices high

Sam

The Consortium Care

8 years ago

Hi,

Thank you for giving us some good feedback,

We do offer our Price Match Guarantee which is our promise that when you shop with The Consortium Care, you're getting the best deal.

It's simple, all you have to do is let us know where you can find the identical product cheaper, and we'll match the price.

For full details please see out terms and conditions here: https://www.theconsortiumcare.co.uk/legal/terms-and-conditions#pmg

Regards

Sam - Performance & Customer Engagement Manager.

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Trusted Customer

8 years ago

Datum nákupu: 13/02/2017

Co říká Trusted Customer o The Consortium Care:

Excellent

Very please with order system and delivery

Sam

The Consortium Care

8 years ago

Hi Chimnies Care Home,

Thank you for giving us some great positive feedback!

Regards

Sam - Performance & Customer Engagement Manager.

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Trusted Customer

8 years ago

Datum nákupu: 09/02/2017

Co říká Trusted Customer o The Consortium Care:

Excellent service by The Consortium Care

Always easy to find what I want on-line.

Sam

The Consortium Care

8 years ago

Hi Appleby Lodge Residential Homes,

Thank you for giving us some great positive feedback.,

Regards

Sam - Performance & Customer Engagement Manager

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Trusted Customer

8 years ago

Datum nákupu: 11/01/2017

Co říká Trusted Customer o The Consortium Care:

Excellent service by The Consortium Care

No problems with any aspect of the service

Sam

The Consortium Care

8 years ago

HI Richmond Homes and Lifestyle Trust,

Thank you for providing us with some great positive feedback!

Regards

Sam - Performance & Customer Engagement Manager.

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Trusted Customer

8 years ago

Datum nákupu: 03/02/2017

Co říká Trusted Customer o The Consortium Care:

no problems

Our parcel was delivered to the Nuffield hospital! Don't know why - we had to go and pick it up today

Sam

The Consortium Care

8 years ago

Hi Berkley Care Limited.

I am sorry to see that your parcel was delivered to Nuffield Hospital. This is not something that we, at The Consortium, find acceptable.

I will be in contact shortly to discuss this further.

Regards

Sam - Performance & Customer Engagement Manager.

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 25/01/2017

Excellent service every time we place an order. Quick delivery and quality ...

Excellent service every time we place an order. Quick delivery and quality products.

Sam

The Consortium Care

8 years ago

Hi,

Thank you for leaving us some great feedback.

Regards

Sam - Performance & Customer Engagement Manager.

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O The Consortium Care

The Consortium Care offers the complete package to the care sector. We offer choice, value and quality on an extensive range of over 21,000 products, including our exclusive Own Brand ranges, to provide a quality-assured product suitable for every budget. With all our products and services available through our mobile-friendly website, and a specialist Customer Care team on hand for expert guidance and free purchasing advice, we help keep caring environments efficient, stimulating and responsive.

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08453 66 88 22

Hammond Way, Trowbridge, Wiltshire, BA14 8RR, United Kingdom

Proč věřit recenzím Feefo?