What sorts out the best from the rest is how they deal with problems. Coconut Collaborative couldn't have been more positive when I told them that one of my daughter's favourite Choc Pots tasted...
Delicious and healthy products and excellent customer service
I love the products, especially the yoghurts. I think they are incredibly tasty and on top very healthy. The excellent replacement for dairy yoghurt I would say, the best I've ever tried (and I tried...
I love their desserts! If anything goes wrong, or a mistake is made, their customer service is top notch! I received my package in wonderful shape. Their items have a reasonably decent price tag for...
Co říká Geraldine Mcclaire o The Coconut Collaborative:
Not as expected
Did not really enjoy. Don’t think I would purchase again. Expensive for what was there.
Saskia
The Coconut Collaborative
4 years ago
Hey Geraldine, I hope you are well.
We are so sorry to hear your recent delivery did not meet your expectations. I will drop you an email directly now to discuss as we would love to hear for about what you thought. Thanks, Saskia & The Coconut Collaborative Team
I was asked for my address so that I could be sent products and never received any
Lara
The Coconut Collaborative
4 years ago
Hi Anna, we are really sorry to hear this has happened. With the lockdown restrictions and Brexit it has taken us longer than planed to arrange for a parcel to be send to you. We really apologise for this and for the lack of communication on our part. However, we can now confirm a parcel is on its way to you. Thank you for your patience. All the best, The Coconut Collaborative Team
I wrote to complain about a piece of plastic in one of your products cutting my throat. Instead of acting on this, you've bombarded me with ads!!
Lara
The Coconut Collaborative
4 years ago
Hi Paul, we are so sorry to hear about your experience. We have checked through our system and we cannot find your email. Could you please kindly email us at info@coconutco.co.uk and our customer service team will be in touch. All the best, The Coconut Collaborative Team
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
