Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

The Burgess Group Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/the-burgess-group | Feefo

Zobrazení všech 214 recenzí

Mr & Mrs Watkins

1 month ago

Datum nákupu: 13/05/2025

Co říká Mr & Mrs Watkins o The Burgess Group:

Quality of items and staff very good.

Items delivered and fitted on time. Installers cleaned up every day after the work was completed.

Edward

The Burgess Group

21 days ago

Hello Mr & Mrs Watkins, Thank you very much for taking the time to share your feedback. It's very important to us that we make the installation process as smooth as possible for our customers, so we're pleased to hear we achieved just that when installing your new timber windows. Thank you again for your review and for choosing The Burgess Group. Best regards, The Burgess Group Team

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Rachel Jones

1 month ago

Datum nákupu: 16/05/2025

Co říká Rachel Jones o The Burgess Group:

Beautiful quality and superb service

Super efficient and professional service right from my initial enquiries through to the fitting of my new front door. I’ve already received many compliments about how smart it looks.

Edward

The Burgess Group

1 month ago

Hello Rachel, We’re so pleased to hear how happy you are with your new front door and the service you received throughout your project, I’ve gladly shared your feedback with the team. We aim to make the installation process as smooth as possible for our customers, as customer satisfaction and the quality of our products is really important to us, it’s wonderful to hear about the compliments you’ve received. Thank you for choosing the Burgess Group and for taking the time to leave a review. Kind regards, The Burgess Group Team

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Mr & Mrs Munns

2 months ago

Datum nákupu: 14/04/2025

Co říká Mr & Mrs Munns o The Burgess Group:

Top drawer service and attention to detail from survey to fitting.

Excellent attention to detail from the survey to the fitting day and immediately thereafter to ensure our satisfaction.

Edward

The Burgess Group

1 month ago

Hello Mr & Mrs Munns, It’s really great to hear how happy you are with your new entrance door and the service you received throughout your project, we were delighted to share your feedback with the team. Customer satisfaction and the quality of our products is really important to us, and our installers pride themselves on the highest standard of installation, Thank you again for your review and for choosing The Burgess Group. Best regards, The Burgess Group Team

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Miss C Abbott

Ipswich

3 months ago

Datum nákupu: 28/03/2025

Co říká Miss C Abbott o The Burgess Group:

Super service from The Burgess Group

Excellent service. The installer arrived on time, completed a professional job and finished in good time.

Edward

The Burgess Group

3 months ago

Dear Miss Abbott, Thank you very much for your review. It's really important to us that our customers receive the best possible service from us, from order to installation and beyond. We’re so pleased to hear we achieved that for you. Thank you for taking the time to share your experience, it really is appreciated. Best regards, Edward Burgess

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Důvěryhodný zákazník

3 months ago

Datum nákupu: 14/03/2025

We had a new front door with side panels installed. The wokmanship was excellent. Customer service was also outstanding. They are very nice people to deal with and go to great lengths to ensure the...

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Edward

The Burgess Group

3 months ago

Hello, I’m so pleased to hear how happy you are with your new Timber front door with sidelights and the service you received throughout your project. Customer satisfaction, the quality of our products and making the installation process as smooth as possible for our customers is really important to us, so we're all delighted to hear we achieved that for you and we're looking forward to working with you again. Thank you very much for your for taking the time to share your experience, your kind recommendation and again for choosing The Burgess Group. Best wishes, Edward Burgess

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Mr & Mrs Owens

Norfolk

3 months ago

Datum nákupu: 11/02/2025

Co říká Mr & Mrs Owens o The Burgess Group:

The Burgess Group had two sterling men working for them, Glen and John who installed 9 stunning bespoke windows in our house. It was an absolute pleasure having them in our home. We are having our...

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Edward

The Burgess Group

3 months ago

Dear Mr & Mrs Owens, Thank you for such a wonderful review, it’s really great to hear how pleased you are with your new Timber sash and casement windows and with the service you received from James and the team throughout your project. Customer satisfaction and the quality of our products is really important to us. Our installers pride themselves on the highest standard of installation, so I was delighted to share your review with Glen, John and the rest of the team. Thank you again for sharing your experience and for choosing The Burgess Group. Best regards, Edward Burgess

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Důvěryhodný zákazník

4 months ago

Datum nákupu: 27/02/2025

Good result under guarantee too!

Quick job after a wait for the handle to be delivered to Woodbridge

Edward

The Burgess Group

4 months ago

Hello, Thank you very much for your review. It's really important to us that our customers receive the best possible service from us, from order to installation and beyond. Thank you for taking the time to share your experience, it really is appreciated. Best regards Edward Burgess

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Důvěryhodný zákazník

5 months ago

Datum nákupu: 20/12/2024

Excellent product, great quality,, skilled fitters

Helpful advice, easy communications, quality product although a little pricey, excellent fitters

Edward

The Burgess Group

4 months ago

Hello, I'm so pleased you're happy with your new stable door and window and the service you received from our team, I was delighted to share your feedback with them. Customer satisfaction and the quality of our products is really important to us, thank you very much for taking the time to share your experience and for choosing The Burgess Group. Best regards, Edward Burgess

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Mr & Mrs Robertson

Melton

5 months ago

Datum nákupu: 20/12/2024

Co říká Mr & Mrs Robertson o The Burgess Group:

Great experience!!

From start to finish the customer service and installation team were excellent.

Edward

The Burgess Group

5 months ago

Hello Mr & Mrs Robertson, It’s really great to hear how happy you are with your new windows and door and the service you received from the team throughout your project. Customer satisfaction and the quality of our products is really important to us, and our installers pride themselves on the highest standard of installation, I was delighted to pass your feedback on to the team. Thank you again for your review and for choosing The Burgess Group. Best wishes, Edward Burgess

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Mr & Mrs Swallow

Framlingham, Woodbridge

6 months ago

Datum nákupu: 08/01/2025

Co říká Mr & Mrs Swallow o The Burgess Group:

Exceptional service and quality from start to finish

We live in a listed property. From day one, Burgess helped us with obtaining planning permission recommending an architect who was brilliant securing the various permissions required. At all times...

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Edward

The Burgess Group

6 months ago

Dear Mr & Mrs Swallow, We're so pleased to hear how happy you are with your new window and the service you received throughout your project. It's very important to us that we make the installation process as smooth as possible for our customers, so we're all delighted to hear we achieved just that when installing your new window, I’ve gladly shared your feedback with the team. Thank you once again for choosing the Burgess Group and for leaving such a wonderful review. Kind regards, Edward Burgess

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Neobdržel/a jste pozvánku k recenzi?

O The Burgess Group

We’ve been working with discerning homeowners just like the Parkers for more than 20 years. They’ve all been delighted with how their elegant new windows and doors transform their property. So pleased, in fact, that they’re happy to refer us to their friends. If you’re thinking about improving your home, first take a look through our products on this website. But the best way to truly experience our superior build quality and innovative designs is to visit our showrooms in Woodbridge or Bury St Edmunds. We go the extra mile to ensure you get the absolute best out of the home you love.

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01394 386666 or 07771635700

8 Fornam Business Court, Bury Drift, Fornham, Suffolk, IP31 1SL, United Kingdom

Součást iniciativy Treefo

Spolupracujeme se společností Ecologi na financování projektů výsadby stromů výměnou za recenze, které shromáždí The Burgess Group

Další informace o společnosti Treefo