Hi Gaye,
Thank you for taking the time to give us your valued feedback. I have contacted Australia Post and can see your product was delivered within 5-7 business days however we are really sorry if this delayed your job.
Your feed back helps us to improve our processes and experience, so thanks again for providing your feed back.
If I can help with anything at all please contact me directly at anytime on (02) 9674 1000.
Kind Regards
Jacinta
General Manager- Customer Experience