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Recenze společnosti The Big Cheese

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The UK's leading producer of DIY pest control products for home-use, ethical and humane solutions to solve your pest problem.

Služba
4.3
/5
Produkt
4.2
/5

5

4

3

2

1

80

27

12

4

7

130

hodnocení za poslední rok

Zobrazení všech 504 recenzí
BW
Brian Whiting
3 years ago
Datum nákupu: 02/02/2022
Co říká Brian Whiting o The Big Cheese:
Poor customer service
The units bought work very well and am pleased with them; seem tpo be very effective. However, I sent an email query to your customer service and never received a reply, so what more can I say!
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Isabel Keeler
The Big Cheese
3 years ago
Hi Brian. Thank you for your feedback, I am pleased to learn this product is working effectively. Please can you advise the email address you sent your query to? We have searched our mailbox and have received no email from yourself except your order confirmation. Please can you forward your query to Support@tbcandme.com, and we shall respond as soon as possible. We hope for revised feedback when we have helped with your query/queries. Many thanks!
BW
Brian Whiting
3 years ago
It appears that I sent my query to the wrong email address. Query has now been resolved satisfactorily.
Recenze produktu

1
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NM
Neville Meredith
3 years ago
Datum nákupu: 09/02/2022
Co říká Neville Meredith o The Big Cheese:
Product good
Product good hoop size smaller than I wanted delivery 2 days later than quoted
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Isabel Keeler
The Big Cheese
3 years ago
Thank you for your query. I apologise the sizing was smaller than expected. We have created this bin bag holder to be of an average size, and have now included the measurements of the holder on the item description. However, regarding your delivery, I can see from the tracking the order was placed on 9/2/22 after midday and arrived to you on 11/2/22. Unfortunately as stated on our check out shipping terms, we are only able to offer next day delivery on orders placed before midday. I look forward to your comments and hope for revised feedback. Thank you!
1
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KP
Karen Perry
3 years ago
Datum nákupu: 21/01/2022
Co říká Karen Perry o The Big Cheese:
Excellent service, would highly recommend
Great service, speedy delivery
Recenze produktu

2
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RP
Ron Payne
Kidderminster
3 years ago
Datum nákupu: 13/01/2022
Co říká Ron Payne o The Big Cheese:
Excellent service, they did send the wrong stuff but replaced it within two days brilliant.
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2
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 12/01/2022
Good price and quick delivery. Goods were well packed.
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Isabel Keeler
The Big Cheese
3 years ago
Thank you for your feedback. We are pleased to hear you received this item promptly.
Recenze produktu

2
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 11/01/2022
I ordered my mouse traps on a Sunday and they arrived the next Tuesday many thanks for quick retur
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2
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 17/01/2022
Service OK and receptionist kindly recommended that I order online as it would be cheaper than ordering over the phone. However, I wanted to reorder Mouse Glue Traps 48 pcs Product Code STV190 which...

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Recenze produktu

1
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FD
Frances Dennett
3 years ago
Datum nákupu: 09/01/2022
Co říká Frances Dennett o The Big Cheese:
Disappointed
It doesn't work. Cats still stroll up and down my garden path.
Recenze produktu

0
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CG
Christopher Dorman-O'Gowan
3 years ago
Datum nákupu: 12/01/2022
Co říká Christopher Dorman-O'Gowan o The Big Cheese:
Splendid service. Thank you.
Recenze produktu

3
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 11/01/2022
Delivered on second day - could have phoned me on first day when very close to house.
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Marketing
The Big Cheese
3 years ago
Hello, Thank you for your positive feedback score and constructive comment! We have passed your feedback on to our courier. We now also have a delivery instructions comments box at checkout, where you can pass your message on to the courier directly. This will be helpful if you think you might not be in when it's estimated to be delivered. I'm glad you have received the products safely and we look forward to continuing to help you live pest-free! Kind Regards, Aidan
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O The Big Cheese
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.
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Forge House, Little Cressingham, Thetford, Norfolk, IP25 6ND, United Kingdom
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O The Big Cheese
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.