Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze The Adventure People

Zobrazení všech 1,301 recenzí

Arni

Ověřeno Feefo

GBR

11 months ago

Co říká Arni o The Adventure People:

Great service with a personal touch

Excellent service. My questions were answered clearly and directly. I really appreciated the online chat feature, where I could speak with a real representative instead of an automated system.

Annie Nilaker

Ověřeno Feefo

GBR

11 months ago

Co říká Annie Nilaker o The Adventure People:

EBC trek Nepal

Always had prompt responses to my questions and things ran as smoothly as they could (weather issues on the ground when on the trip but we got there eventually)

Michael Stirling

Ověřeno Feefo

GBR

11 months ago

Co říká Michael Stirling o The Adventure People:

Good service but inability to discuss details post booking was frustrating

It was generally very good , the initial call and booking process was all straightforward and I received a good selection of holidays that would be suitable for my requirements. The only slightly...

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Millicent Dor

Ověřeno Feefo

GBR

11 months ago

Co říká Millicent Dor o The Adventure People:

The best time

It was an amazing trip! We had wonderful tour guides and I had the best time I would deffo recommend! It was great how the activities were all organised for us and we got to pick which ones we wanted...

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Victoria Hudson

Ověřeno Feefo

GBR

11 months ago

Co říká Victoria Hudson o The Adventure People:

Poor customer service

To be honest I’m very disappointed with the lack of communications from The Adventure People. I messaged you in a panic prior to leaving for my trip yet it took 24 hours for you to get back to me,...

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Chris

The Adventure People

11 months ago

Dear Victoria, Thank you for your feedback. I have taken it on board and am looking into what we can improve. I think your review is slightly disingenuous as I can see you emailed on Oct 2nd at around 13:00 and we replied at around 17:30 the same day, We explained the partner would contact you. On October 7th you emailed again at around 15:00 and we replied at 13:00 the following day with more information. I am sorry and shocked you felt conned. We had sent all details to your My Account records where you can view and download, We do not 'con' anyone as we're a legitimate business as the vast majority of our reviews demonstrate. I would be happy to publish the email chain here if that's OK with you. Please let me know. As mentioned though, I will be reviewing our processes and seeing what we can do better to ensure no customer feels lost of any anxiety over this booking. Best wishes,

Victoria Hudson

11 months ago

No new comments

Mike Willis

Ověřeno Feefo

GBR

11 months ago

Co říká Mike Willis o The Adventure People:

Well designed tour

Excellent way to find out about a new part of the world. And to meet people from varied places and backgrounds to keep our minds open. Much depends on group leader of course, to safeguard, inform,...

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Důvěryhodný zákazník

Ověřeno Feefo

11 months ago

Robert KERRY

Ověřeno Feefo

11 months ago

Důvěryhodný zákazník

Ověřeno Feefo

11 months ago

A quick tour of Sicily

Everything we needed was provided efficiently by The Adventure People. The tour operated by G Adventures was of the usual high standard.

Důvěryhodný zákazník

Ověřeno Feefo

11 months ago

Greek Island Hoping Holiday

Great service form start to finish, would highly recommend to others. our CEO Mado was first class looked out for the whole group from start to finish making sure everyone was looked after made a...

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Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti The Adventure People

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?