Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Tessuti Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/tessuti | Feefo

Zobrazení všech 1,927 recenzí

Zeba Rashid

5 years ago

Datum nákupu: 28/03/2020

Co říká Zeba Rashid o Tessuti:

Parcel did not come on time

Mollie

Tessuti

5 years ago

Hello Zeba, Thank you for your review. I am sorry to hear that your order arrived later than expected. I have refunded your delivery cost for you. We really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

Mark Harrison

5 years ago

Datum nákupu: 28/03/2020

Co říká Mark Harrison o Tessuti:

Wrong item

The wrong sized item arrived, not the sized I ordered

Mollie

Tessuti

5 years ago

Hello Mark, Thank you for your review. I am sorry to hear this and would like to thank you for your feedback. Looking into your account I can see that you have been in touch with our customer care team regarding this. Please be assured that we value our customers highly and really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Andrew Kenny

5 years ago

Datum nákupu: 27/03/2020

Co říká Andrew Kenny o Tessuti:

Super fast returns.

Purchased a product but wasn’t right for me so returned for free. Money back in my account within two days fantastic service will definitely use again

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 27/03/2020

Just a little disappointing....

One of the garments had a ripped plastic cover and the top was grubby. If I had bought the item directly from Holland and cooper, the presentation of the item would have been so much better. It was...

Přečíst vše

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I would like to sincerely apologise and thank you for your feedback as ultimately it helps us to improve. Please be assured that nothing pleases us more than when our customers are happy! We hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

Kadeem Wisdom

5 years ago

Datum nákupu: 23/03/2020

Co říká Kadeem Wisdom o Tessuti:

Amazing

Mollie

Tessuti

5 years ago

Hello Kadeem, Thank you for your review. Nothing pleases us more than when our customers are happy! We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

Michelle Hartley

5 years ago

Datum nákupu: 23/03/2020

Co říká Michelle Hartley o Tessuti:

Do not use Hermes for your distribution needs

First time I have ordered from Tessuti and it’s certainly going to be the last. Taken numerous emails to establish that Hermes have my parcel but it’s been lost in transit now have to wait for £300...

Přečíst vše

Mollie

Tessuti

5 years ago

Hello Michelle, Thank you for your review. I am sorry to hear that you are unhappy with your recent shopping experience with us! I understand this must have been highly disappointing. Looking into your account I can see that this has now been resolved for you and a full refund has been processed for you. Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 23/03/2020

Good service and fast delivery 👍

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with the delivery of your recent purchase and the service you received. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 23/03/2020

Haven't received my order a week after my purchase

Reply to emails Reply to social media

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am so sorry to hear this! Looking into your account I can see that this has now been resolved for you and a full refund has been processed. Please be assured that we value your custom highly and would love to see you as a returning customer. We really hope this experience has not put you off from shopping with us in the future. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

Gemma Stephenson

5 years ago

Datum nákupu: 23/03/2020

Co říká Gemma Stephenson o Tessuti:

Received a different item to what was shown on the website. Still waiting for a response from customer services over 48 hours later!

Mollie

Tessuti

5 years ago

Hello Gemma, I am so sorry to hear this! So I am able to assist you further, please email your order number along with an image of the item you received to: onlinereviews@tessuti.co.uk quoting reference: #9467820 in the subject. Many thanks. Mollie, Tessuti Online Review Team

R Kelley

Tessuti

5 years ago

Hi Gemma, Thank you for leaving this review. I wanted to say sorry again to hear that you didn't receive the item you were expecting. Just to remind you, if you require further assistance with this, we would be happy to help. All you need to do is email us as is advised above for assistance. We hope to hear from you again soon. Kind regards, Bekki Tessuti Online Review Team

Důvěryhodný zákazník

5 years ago

Datum nákupu: 21/03/2020

Questionable

Terrible experience all round. Customer service were unable to carry out their promises, leaving me having to chase up loose ends for over a week now in order to receive a refund. Unfortunately, I...

Přečíst vše

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am so sorry to hear that you are unhappy with your recent shopping experience with us! Looking into your account I can see that this has now been resolved for you and a full refund has been processed. Please be assured that we value your custom highly and would love to see you return. We really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Tessuti

Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.

Přečíst vše

0161 767 2745

JD Sports Fashion Plc, Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Tessuti

Valentino By Mario Valentino Liuto Signature PurseVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI love the purse it’s lovely

Valentino By Mario Valentino Liuto Signature ToteVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBeautiful and I love the bag

Murdock London Vetiver Fragrance 100mlVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe aftershave is amazing but bought the wrong one

Holland Cooper Chunky Roll Neck KnitVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLoved the jumper and it looks great on. Really warm and snuggly!

Armani Exchange Core Logo Short Sleeve T-ShirtVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAmazing

Barbour International Zone Parka JacketVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNever received my purchase so one will never know

Armani Exchange Sandal HeelsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThey are Amazing 🤩Very comfortable☺️😊

Dsquared2 Maple CapVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI haven’t received the cap to be able to pass judgement

Cp Company Terry Fleece SweatshirtVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuN/A - accidentally clicked on the star now I have to write the review

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?