Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Tessuti Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/tessuti | Feefo

JD

Jamie-Leigh Dobb

5 years ago

Datum nákupu: 10/04/2020

Co říká Jamie-Leigh Dobb o Tessuti:

Shorts that were ordered were meant to be a medium, however they came more like a L/XL

Mollie

Tessuti

5 years ago

Hello Jamie-Leigh, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been resolved for you and a full refund has been processed. Please be assured that we value your custom and would love to see you return. We really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

NM

Nathan Modeste

5 years ago

Datum nákupu: 10/04/2020

Co říká Nathan Modeste o Tessuti:

order not yet received

I haven't yet received my order although I have received an email from both tessuti and hermes stating that it had been delivered. Complaint raised but not yet resolved as is still been investigated

Mollie

Tessuti

5 years ago

Hello Nathan, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this is being dealt with, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: 91697179 quoting reference: #9915715 in the subject. We really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

WS

Wiktor Simeonow

5 years ago

Datum nákupu: 09/04/2020

Co říká Wiktor Simeonow o Tessuti:

everything like I have ordered, quickly and also well-packed- I recommend them very much(!) 😊

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 08/04/2020

Lovely and efficient

Very precise and the courier is as professional as yoy can get

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 08/04/2020

Delayed / lost order, poor communication and in need of new couriers!

Ordered on 7th, dispatched on 8th and on the 9th the courier informed me item was delayed 24 hours. It’s now 6 days since being informed of the 24 hour delay and no updates from the courier or from...

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Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am sorry to hear that you are unhappy with your shopping experience with us! Looking into your account I can see that this has now been resolved for you. Please be assured that we value your custom highly and would love to see you return. We really hope this experience has not put you off from shopping with us in the future. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

AH

Adam Harris

5 years ago

Datum nákupu: 07/04/2020

Co říká Adam Harris o Tessuti:

Great price on cap thanks Nd came bk 2 x coz I missed them lol

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 07/04/2020

Superb service

The item I bought went missing in transit through no fault of Tessuti at all. When I contacted them to help locate my parcel, their service was outstanding and got a replacement sorted out within the...

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Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 06/04/2020

Nahraná média

Zobrazit všechna média (4)

The bag I ordered had marks all over it , the zip had to b pulled up with force and the top had bents in not the best for a designer bag , I took pics as I was really shocked with the service and...

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Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I would like to sincerely apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that a full refund has been processed for you. Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 06/04/2020

Poor experience

Very poor experience, took 6 days to actually process my order and sent numerace emails to then get a reply on the 5th day.

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Nothing pleases us more than when our customers are happy and we really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 05/04/2020

Great service

Easy to use and very quick, fantastic product and great value in the sale

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Recenze produktu

0

Recenze společnosti Tessuti

Cp Company Chrome Patch Swim ShortsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe material was good however the sizing was wrong, definitely wasn’t a size medium as they we’re a lot larger

Armani Exchange Perforated Leather TrainersVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkunot received order tessuti have been informed and investigating

Paul And Shark Multi Colour Logo SweatshirtVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuperfect shop! full recommend:))

Emporio Armani Loungewear 3 Pack Boxer ShortsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuperfect shop- 100%positive note:))

Moose Knuckles Metal CapVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuIt was as expected and suited perfectly

Vivienne Westwood Reina Pendant NecklaceVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI can’t rate the item as it never reached me. This isn’t the sellers fault, but I can’t submit my retailer review without submitting this product review too.

Versace Jeans Couture Tartan CapVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNice hat half price thanks

Dsquared2 Icon CapVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuAs described, looks the part

Vivienne Westwood Johanna Small Cross Body BagVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuPoor , looks like it had been word already marks on bk zip wouldn’t do up sent it right back same day not happy with service

Barbour International Slim Waxed JacketVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGood branded quality item.

Mallet Archway LeatherVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGood branded quality item.

Armani Exchange Logo Print Short Sleeve T-ShirtVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat value bought in the sale

Armani Exchange Geometric Logo Short Sleeve T-ShirtVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat value bought in the sale all for holiday later this year

Armani Exchange Multi-Coloured Logo Short Sleeve T-ShirtVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat value in the sale .

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?