Hello Joy,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
Looking into your account I can see that this is currently being dealt with by our customer care team, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on:
onlinereviews@tessuti.co.uk quoting reference: #8893709 in the subject.
We really hope this experience has not put you off from shopping with us again in the future.
Many thanks.
Mollie,
Tessuti Online Review Team