Tenon Tours creates personalized trips that connect you to the best of Europe.
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hodnocení za poslední rok
Zobrazení všech 764 recenzí
Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Tenon Tours provides an excellent travel experience.
Tenon Tours was very responsive to our groups travel requirements. We first booked in December 2019 and Tenon worked with us through the covid crisis, and rebooked our trip two more times. Tenon...
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Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your feedback! I'm happy to hear that you were finally able to take your trip to Ireland & Scotland and that you had such an excellent experience with us! I'll be sharing your comments with Janet and Natasha and they will be pleased to hear this. :) We hope we'll have the opportunity to plan a third trip for you in the future!
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
It was a fun and rewarding trip. Driving on the left side was different.
They provided a variety of opportunities for us to experience.
Elizabeth
Tenon Tours
4 years ago
Thank you for taking the time to leave a review! I'm glad that your Ireland trip was fun and rewarding. Self-drive tours can be intimidating at first, but once you get the hang of it, it's truly a great way to experience the Emerald Isle. I hope you'll choose to travel with us again in the future!
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CY
Cynthia
Ověřeno Feefo
Nacogdoches, TX
4 years ago
Co říká Cynthia o Tenon Tours:
We had a wonderful trip.
Tenon Tours By Your Side Service was the first trip of this kind we've taken. We like the concept – have all the accommodations, car rental and a few tours booked. Rescheduled after the Pandemic,...
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Elizabeth
Tenon Tours
4 years ago
This is wonderful to hear! I'm so glad that you enjoyed your Ireland trip with Tenon Tours, especially our By-Your-Side Service. I know that Gracie will be pleased to know that you found her so helpful and responsive, so I will be sure to pass this along. :)
I'm sorry that the app was not as user-friendly as you would have liked. If you are able to share additional information with us at travel@tenontours.com, we can have our team look further into it to make it even better for our future travelers!
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JU
Juliana
Ověřeno Feefo
Albuquerque
4 years ago
Co říká Juliana o Tenon Tours:
Very helpful after all the COVID delays.
Tenon was wonderful in the beginnning and picked up package again with COVID 2 year delay. New person to work with, had to change the trip slightly, however they are very professional and nice.
Elizabeth
Tenon Tours
4 years ago
Hi Juliana, thank you for sharing your feedback with us! I see that you worked with Stephanie and Courtney on your trip so will be sure to share your comments with them. I'm glad you found them helpful, and hope that we'll work with you again!
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RI
Richard
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Palatine, IL
4 years ago
Co říká Richard o Tenon Tours:
Loved the new Tenon App that shows us when & where we will be going & what time to be there ! They helped us get problems fixed overthe phone & by text messages. Very good apps o rate each service...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your 5-star review, Richard! I'm happy to hear that you found our mobile app beneficial during your trip to Ireland and Scotland. We hope you'll travel with us again in the future!
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ST
Stewart
Ověřeno Feefo
4 years ago
Co říká Stewart o Tenon Tours:
They did not seem to have quite the expertise in the UK as claimed.
To begin, Tenon Tours appears to be operated as a disorganized, at best, medium-size corporation: Different departments don’t coordinate. Specifics: Our tour guide in Devon and Cornwall was actually...
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Elizabeth
Tenon Tours
4 years ago
Hi Stewart, thank you for your detailed feedback regarding your UK trip with Tenon Tours. Each review is important to us as it helps us identify areas where we can improve. Your By-Your-Side Service TEAM Member will be reaching out to you privately, however, I wanted to address some of your concerns here.
Accommodations are among the first pieces of your itinerary that we secure. Private driver-guides are booked and confirmed much later, and we do not know or account for their place of residence. However, I understand your frustration and why you felt this was uncoordinated.
I am not 100% sure why you were not booked at the Royal Leonardo for your entire stay in London, however, I imagine it was likely due to availability and/or budget. I know that many of our overseas partners are currently experiencing very limited availability due to incredibly high demand.
I am sorry to hear that you did not find the London Pass useful. I see that you had been in contact with a member of our team regarding this and I hope that they were able to assist you at that time.
Again, I appreciate your feedback. While your TEAM Member will be contacting you if she hasn't already, I also want to encourage you to reach us at travel@tenontours.com if you have further concerns or feedback.
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
A great trip to Italy
A great job setting up our trip, great hotels, great tour guides and we appreciated all the suggestions for activities! The app is so nice to have when traveling!
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your feedback with us! We're happy that you had a great trip to Italy with Tenon Tours. Our mobile app is one of my favorite perks as it allows you to have convenient access to all your trip details while traveling. We appreciate you choosing to travel with us and look forward to working with you again in the future.
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Fantastic trip
They were very knowledgeable, courteous, and professional. I would recommend them highly. I would definitely use them again for future travel.
Elizabeth
Tenon Tours
4 years ago
Thank you for your review and recommendation! We're so happy you had a fantastic trip to Scotland. We appreciate your choice to travel with Tenon Tours and hope to work with you again in the future.
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CP
Cindy P
Ověřeno Feefo
Long Beach, CA
4 years ago
Co říká Cindy P o Tenon Tours:
From the beginning of planning this trip (our 2nd) to actual making it happen, everything was seamless. We had taken a 12 day Mediterranean cruise and wanted to experience a week in Italy after...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback, Cynthia! I'm so glad you had such a seamless experience on your Italy trip with us. Stephanie and Gracie will be pleased to read your comments. Thank you for being a loyal traveler of Tenon Tours!
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GR
Gregg
Ověřeno Feefo
Orlando Florida
4 years ago
Co říká Gregg o Tenon Tours:
Great experience with Tenon Tours
We booked a 14 day, multi-city with various tours scheduled throughout Italy. We found Tenon Tours to be very thorough and on top of things. Any minor event that might have occurred, our in-country...
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Elizabeth
Tenon Tours
4 years ago
Hi Gregg, thank you for sharing your feedback with us! We are pleased to hear that you had a great experience booking your trip with Tenon Tours. I have shared your comments with both Stephanie and Gracie so that they can see your review as well. We appreciate you choosing to travel with us and hope to work with you again soon!
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.